Customer Service Representative I

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Momar is looking for a new Customer Service Representative I!

Momar Inc. a privately owned specialty chemical manufacturing company based in Atlanta GA is seeking a Customer Service Representative to join the Momar family. Reporting to the Customer Service Supervisor the Customer Service Representative is responsible for assisting both internal and external customers with orders via telephone and email.

Duties/Responsibilities:

First point of contact for general inquires regarding orders and products
Manage the shipping and routing of orders with freight carriers.
Accurately process and track orders until delivery. Provide proof of deliveries
Coordinate with other departments to resolve inquires.
Responsible for entering editing and replacing orders.
Email Invoices and Process payments
Respond to emails in the Customer Service Email Workbox
RMAs for FedEx and Truckline orders
Assist in training new Customer Service Representatives
Complete credit memos and 60 Day Letters
Perform other duties and special projects as assigned by management.

Required Skills/Abilities:

Ability to multi-task and prioritize work in a fast paced.
Strong organizational skills and attention to detail
Excellent professional verbal and written communication skills required.
Strong problem-solving skills
Ability to navigate through multiple computer applications with speed and accuracy.

Education and Experience:

High School Diploma or Equivalent
Two or more years of experience in customer service.
Prior database management and sales support experience.

Physical Requirements: Sedentary

Ability to routinely lift up and/or move 10 lbs.
Frequently required to sit use hands and fingers to handle/feel items reach with hands and arms stoop bend and talk or hear.

This is an in-office position located in Atlanta Georgia with shift hours from 7 AM to 4 PM Monday through Friday.

In compliance with the ADA Amendments Act (ADAAA) VEVRAA and Section 503 should you have a disability and would like to request an accommodation to apply for a currently open position with Momar please call and ask for the Human Resource Department or email us at EOE/F/M/Vet/Disabled. We are a VEVRAA Federal Contractor and as such we give priority referral to protected veterans.

MondayFriday 7 AM 4 PM

Required Experience:

Unclear Seniority

Momar is looking for a new Customer Service Representative I!Momar Inc. a privately owned specialty chemical manufacturing company based in Atlanta GA is seeking a Customer Service Representative to join the Momar family. Reporting to the Customer Service Supervisor the Customer Service Representati...