AHR 1 Case Manager

Title:Case Manager

Department: Artemis House Region 1

Reports to:Assistant Director of Programs

Salary Range: $52K-$56K

Location: Northern Region of VA

FLSA Status: Exempt

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception we have adapted and grown to meet community needs all while working in partnership with government and private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic the last year our compassionate team of individuals changed the lives of nearly 2000 individuals half of which were Culture is built from our Core Values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.)

About the Role:

The Case Manager supports an average of 6-10 households fleeing domestic violence sexual violence stalking or human trafficking. Victims entering Artemis House are in imminent danger and in need of crisis intervention and intensive safety planning assistance. Case Managers are responsible for providing direct services to clients in shelter by assessing client needs upon entry connecting clients to appropriate services and advocating to ensure the provision of comprehensive services meet the identified needs. Case Management services at Artemis House are provided in a client-centered manner driven by the victims needs and goals and respecting client self-determination.

How you will contribute:

• Provide crisis intervention and develop an individualized safety plan
• Assist victims in filing for protective orders and completing affidavits
• Accompany clients to court proceedings and various appointments (i.e. attorney meetings protective order hearings custody hearings and housing interviews)

• Perform assessment of clients physical mental health and social needs employability educational needs quality of life issues strengths and needs and other necessary areas
• Coordinate services amongst mental health service workers service providers advocates the legal system and other involved parties
• Coordinate childrens services including education and daycare programming and counseling
• Meet with assigned clients regularly and provide intensive case management and advocacy services
• Maintain complete and accurate client records and all documentation in accordance with agency and best standard practice
• Completely and accurately report client information into identified program data systems
• Assure all relevant information pertaining to clients is disseminated to all appropriate staff members in a timely manner
• Provide domestic violence education to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence
• Empower clients to meet goals developed in their individual service plan and collaborate with client to develop a plan for exiting shelter
• Collaborate with Resource Coordinators to ensure comprehensive client driven service delivery.
• Advocate for clients and complete referrals to meet client needs.
• Ensure that Artemis House staff are aware of clients needs by completing daily documentation and communicating client updates to all staff
• Assist with room turnover client moves and preparation for clients entering and exiting the program.
• Listen effectively delivers effective written and oral communication.
• Maintain familiarity with agency and program emergency procedures
• Participate in staff meetings and trainings as directed by supervisor
• Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees and involved agencies to assist client with their identified goals
• Ensure compliance with all agency policies
• Proficiently operate a personal computer fax printer copier and Microsoft Office products (email calendar drive etc.).
• Exemplify the Shelter House core values of (iCARE); Inclusivity Collaboration Accountability Respect and Empowerment

• Perform other duties deemed necessary to support the program and agency

About You:

Required:

• A bachelors degree in social work/ human services/ related field or commensurate experience
• 1 years of case management/ direct services
• Strong written and oral communication skills
• Ability to prioritize competing priorities and make sound judgments
• Ability to complete tasks while navigating frequent interruptions
• Ability to deliver creative resources and solutions to unique challenges
• Strong organizational and time management skills
• Ability to work in a highly intense work environment
• Valid Drivers License; 10-15% local travel required
• Willingness to work evenings and weekends when needed
• Foreign Language fluency in a language other than English (Spanish)

Preferred:

• Foreign Language fluency in a language other than English (ex. Farsi Arabic or Amharic)
• Experience with providing services to victims of domestic violence mental health issues and substance abuse

Physical Requirements:

• Annual TB Test is required

• Ability to sit or stand for long periods

• Ability to lift items weighing 10-20 pounds

Benefits:

• Medical Dental & Vision Insurance

• 401K contributions with a 4% employer match

• 13 Paid Holidays 2 Floating Holidays and the opportunity to take your Birthday Off

• Two Semi-Annual Team Building Events

Equal Employment Opportunity:

Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race color religion national origin ancestry citizenship age (over 40) sex marital status pregnancy sexual orientation gender identity veteran status disability unrelated to the individuals ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job and to employees with respect to their observance of their religious beliefs in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.

Drug and Alcohol-Free Workplace Policy:

Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy which prohibits the unlawful manufacture sale distribution dispensation possession or use of controlled substances or marijuana in the workplace. Additionally all subcontracts and purchase orders over $10000 must include provisions ensuring a drug-free workplace.

Required Experience:

Manager