Program & Quality Assistant Manager

Manulife

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profile Job Location:

Manila - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Were looking for a Program & Quality Assistant Manager to join our Integrated Compliance Services this role you will oversees all aspects of testing programs and is responsible for ensuring the highest level of quality throughout the segment. The roles primary objective will be to drive efficiency effectiveness and reliability in the testing processes. This role directly reports to the Director of the ICS Testing COE.

Position Responsibilities:

  • Together with the Compliance functions Program and/or Testing leads design testing methodologies data requirements forensic testing and surveillance use cases if applicable.

  • Perform hot or cold review on testing activities per program to ensure compliance with documented procedures;

  • Perform high priority testing assignments

  • Ensure all compliance test plans schedules ratings conclusions evidence and other supporting documents are recorded in Archer.

  • Report status issues and CAPs on a regular basis to Segment Compliance Executives andGlobal Compliance Testing Lead.

  • Seek opportunities to improve testing efficiency analytics and controls related toCompliance testing at the Segment level.

  • Provide expertise and guidance on testing methodologies and processes.

  • Ensure testing methodologies applied in the ICS Testing COE are aligned with global testingguidelines and other segments while taking into consideration different requirements formarkets within the Segment.

  • Collaborate with Testing Managers and the Audit Team during key risk audit engagements to mitigate risks effectively.

  • Represent ICS and Asia Segment in the Global Testing Committee.

Required Qualifications:

  • 2-4 years of experience in internal/external audit or regulatory compliance along with expertise in at least one of the following areas: Overall AML Privacy or Distribution.

  • 1-2 yrs. leadership experience

  • Familiarity with compliance documentation database/tools

  • College/University Degree and/or equivalent experience in Education Legal Finance Business or related fields

Preferred Qualifications:

  • SME expertise; exhibited investment in compliance career (e.g. LOMA certification FINRA registration CIA CAMS or CISA).

  • Moderate to advanced training in MS Excel including using formulas macros and report formatting is strongly preferred.

  • Strong written and verbal communication skills.

  • Strong technology skills including knowledge of applicable compliance or business systems.

  • Strong analytical and problem-solving skills.

  • Strong leadership and multi-tasking skills.

  • Strong understanding of the regulatory environment in which the Company operates and a strong understanding of key compliance requirements applicable to the business.

  • Negotiating influencing and relationship building skills.

  • With unquestionable integrity to enable independence and objectivity.

  • Can work with minimum supervision.

  • Ability to work with management in the organization.

  • Project management skills.

  • Ability to facilitate decision making across groups in the company.

  • Ability to embrace change; change management skills.

  • Performs analysis that requires high-level of technical and analytical skills.

  • Demonstrates awareness of others time commitments and manages resources to effectively accomplish work within the established timelines.

  • Proficient in MS Office applications such as MS Word Excel Power Point

When you join our team:

  • Well empower you to learn and grow the career you want.

  • Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Working Arrangement

Hybrid

Required Experience:

Manager

Were looking for a Program & Quality Assistant Manager to join our Integrated Compliance Services this role you will oversees all aspects of testing programs and is responsible for ensuring the highest level of quality throughout the segment. The roles primary objective will be to drive efficiency ...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
  • Microsoft Powerpoint
  • Project Management
  • Microsoft Project
  • Budgeting
  • DoD Experience
  • Leadership Experience
  • Supervising Experience
  • Contracts

About Company

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Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

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