Job Expectations

Build your career and Australias future.

Not many people can say they are working on building Australias future. With us youll be doing just that leaving a legacy for all Australians. Plus theres equal employment great training and true flexible working arrangements.

We have an exciting opportunity at nbn for a Senior Marketing Manager reporting to the Executive Manager Customer Marketing.

A bit about your role

As the Senior Marketing Manager you will lead the development and implementation of strategic marketing programs that drive acquisition retention and upsell across nbns product portfolio.

You will be responsible for shaping audience strategies and campaign design over a 1218-month horizon ensuring our end users have access to the best possible in-premise internet solutions and our partners preference nbn in market driving our business objectives and brand sentiment

This role is deeply collaborative requiring close partnership with product and sales teams to align products and services around audience needs. You will work with the marketing team to ensure activities resonate with different customer cohorts and deliver measurable outcomes. Your work will contribute directly to nbns strategic objectives helping to optimise performance and elevate the customer experience through thoughtful purpose-driven marketing.

A bit about you

You are a strategic and commercially minded marketer with deep experience in product or audience marketing within large complex organisations. You bring a strong understanding of B2B and B2C environments and know how to solve business challenges through marketing. Youre confident developing audience plans managing budgets and contributing to content strategy with a focus on impact. Your background in sectors such as telco SaaS or technology gives you a natural fluency in translating technical value into customer relevance.

Your ability to work cross-functionally and influence outcomes makes you a trusted partner across the business. Above all you are purpose-driven and outcome-focused with a passion for delivering marketing that makes a difference.

Life at nbn

To be part of nbn is to be part of something bigger. Theres so much more from here. Our pioneering spirit drives us forward every day. Together we help lift the digital capability of the nation by building and connecting Australias best fibre infrastructure into homes and businesses plus places and things everywhere. Were continuing to create Australias networka network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Gold Employer for three years running and have active employee-led diversity pillars.Click here to see our list of employee benefitsand why were recognised as a WORK180 Endorsed Employer for Women and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process please dont hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibility-related enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit our Contact Us page on our website.

Where to from here

If you think this role might be for you we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Wednesday 22nd October 2025.

To be eligible for this role you must have full working rights in Australia.

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