Oracle Financials Cloud Functional Lead

Position is for a Functional Professional with implementation background in Oracle Cloud Financial Applications. Responsibilities include but are not limited to providing excellence in customer service support diagnosis replication resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer
Position is for a Support and/or Implementation Analyst with a background in Oracle SaaS Suite of products preferred in Financials ERP application modules and business processes
Responsible for business requirements gap analysis functional workshops design documents set up documentation configuration business test scenarios and more important work with technical team on CEMI/RICE objects. After post go-live provide customer production support tracking incidents diagnosis replication troubleshooting and resolution of complicated and critical cases

Key skills

• High level of techno-functional skills Oracle products knowledge problem solving skills and customer interaction/service expertise
• It is an opportunity to work with Cloud and On-Premises customers.
• This work includes:
• Work directly with Customers for advising on complex use of Oracle products
• Resolving highly complex and mission-critical issues
• Serve as Situation Manager on highly sensitive issues
• Formal mentoring for promoting the technical and professional development of others
  Creation/review of Knowledge Articles

Requirements:

• 8 years of experience in Oracle Finance/ERP Cloud implementation & support
• Worked in 5 or more Oracle Finance Cloud implementation or support projects as a Functional consultant with at least 3 full implementation cycles as a Functional lead or SME at least 3 modules as a SME
• Implementation/Support experience on Cloud Financial Modules like GL AP AR FA PA CST FAH
• Candidate must have hands on experience minimum in any of the following 5 modules - Cloud Financial Modules like GL AP AR FA IBY PA CST FAH
• Should have Strong Financials business processes knowledge and concepts
• Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud Financial
• Technically good Skills in SQL OTBI/ BIP/FRS reports FBDI ADFDI BPM workflows
• Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud Financials
• Strong problem-solving skills
• Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response and mobilize the organizational resources while setting realistic expectations to customers
• Strong operations management and innovation orientation so you can continually improve the processes methods tools and utilities
• Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often

Employer Description
Datavail is a leading provider of data management application development analytics and cloud services with more than 1000 professionals helping clients build and manage applications and data via a world-class tech-enabled delivery platform and software solutions across all leading technologies. For more than 17 years Datavail has worked with thousands of companies spanning different industries and sizes and is an AWS Advanced Tier Consulting Partner a Microsoft Solutions Partner for Data & AI and Digital & App Innovation (Azure) an Oracle Partner and a MySQL Partner

Organization Description
The Enterprise Applications Cloud ERP practice specializes on Oracle technology and supports our clients full-life cycle needs for both on-prem and cloud products. The practice itself is 100 FTEs strong located in the US Colombia and India and is the fastest growing practice in Datavail
The right person will exemplify Datavails core values (Desire to service Low Ego Hard Work). So if you are looking for a company that loves it clients just as much we love our team then this is the right place for you