Production Support Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
P2-C2-TSTSRole Overview:We are looking for a proactive IT Production Support Engineer with strong experience in Cloud technologies (AWS Azure) and DevOps practices to manage monitor and support our critical business Responsibilities:Provide L2 support for applications hosted on AWS/Azure infrastructure using cloud-native and third-party monitoring application and infrastructure issues related to CI/CD pipelines and cloud routine operational tasks using Python Shell scripting and Power and support BI tools such as Power BI and with development and cloud engineering teams to resolve incidents and implement preventive measures Required Skills:Knowledge of Autosys Window Scheduler or similarStrong knowledge of AWS and/or AzureHands-on with Python Shell scriptingFamiliarity with DevOps pipelines (Jenkins GitHub Actions) and toolsWorking experience in Windows/Linux environmentsIn-depth knowledge of L1/L2 IT Production Support processes and best practicesExperience with ticketing systems reporting and shift as an escalation point and quality gate for tickets before L3 incidents and service requests are handled per to Have:Exposure to AI/ML or Gen AIFamiliarity with Cloudera and AxiomITIL Certification or Incident/Problem Management exposure
Key Skills
- History
- Insurance Management
- JDE
- Administration Office
- Catering Operations
About Company
At Virtusa, we are builders, makers, and doers. Digital engineering is in our DNA. It’s at the heart of everything we do.
