Senior Director, End User Productivity

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As the Senior Director of End-User Productivity you will define and deliver the strategy that powers how every Axon employee works collaborates and innovates. Youll lead our productivity ecosystem including IT support and End-User engineering and application administration. Your leadership will elevate IT support device management and collaboration technologieslike Zoom Rooms. Beyond todays needs youll drive the responsible adoption of AI into everyday workflows and exploring emerging productivity technology such as AR/VR for end-user productivity.

What Youll Do

Location: This role is based out of our Scottsdale AZ office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday with flexibility to work remotely on Mondays. We believe connection fuels innovation and our in-office culture is designed to support meaningful teamwork and mentorship.
Reports to: CIO
Direct Reports: 2 Director/Managers with a total team of 23

• Define and execute a global end-user productivity strategy across devices software and collaboration tools.
• Oversee IT support operations and service delivery setting SLAs/SLOs and driving automation to improve user experience and reduce time-to-resolution.
• Own the design deployment and support of conference room technologies with a focus on reliability and ease of use.
• Champion AI adoption across productivity tools enabling document automation meeting summarization and workflow optimization with measurable impact.
• Enforce governance and security frameworks for productivity platforms and AI features ensuring compliance and responsible use.
• Direct the lifecycle management of end-user devices (Windows macOS ChromeOS iOS Android) including provisioning patching and asset retirement.
• Partner with Facilities on AV build-outs and technology standards for hybrid work environments.
• Explore and pilot forward-looking productivity hardware such as AR/VR and immersive collaboration tools tying experiments to business value.
• Build and mentor a high-performing global team creating a culture of service excellence and innovation.

What You Bring

• 12 years in end-user computing collaboration platforms and enterprise IT with 7 years leading global teams and managers.
• Proven experience managing large-scale productivity platform transitions including Office 365 and Google Workspace Enterprise.
• Strong technical depth in collaboration ecosystems (Google Workspace Zoom Rooms AV/IT systems UEM/MDM platforms identity and security).
• Demonstrated success deploying AI-enabled workflows and change management programs that drive adoption and measurable outcomes.
• Exceptional leadership communication and stakeholder management skills with the ability to influence at all levels of the organization.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical Dental Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.