Service Transition Analyst
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Job Location:
Northampton - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Service Transition Analyst Northampton (4 days on-site)
To 47000
Excellent benefits- Bonus Pension 12% and more
Are you passionate about delivering seamless IT service transitions in a fast-paced collaborative environment
Were working with one of the UKs most respected and successful businesses a market-leading organisation known for its people-first culture innovation and long-term stability. This is an excellent opportunity to play a key role in their ongoing digital transformation journey.
As a Service Transition Analyst youll be the bridge between project delivery and operational support ensuring that new and enhanced services are transitioned smoothly into the live environment protecting service quality and keeping stakeholders aligned every step of the way.
What youll be doing:
Managing the transition of new and changed IT services into live operation
Coordinating multiple technical and business teams to ensure service readiness
Aligning stakeholders around scope timelines and acceptance criteria
Identifying and mitigating risks to ensure seamless go-lives
Championing ITIL best practices and continuous improvement
What were looking for:
Strong background in Service Design / Service Transition
Excellent process documentation and facilitation skills
Ability to influence and coordinate across teams without direct authority
Solid understanding of ITIL principles (certification desirable)
Familiarity with Agile and Project Management methodologies
Great communication skills with the confidence to engage senior stakeholders
Pragmatic proactive and solution-focused
Why apply
Join a stable industry-leading organisation where IT plays a central role
Be part of a collaborative forward-thinking team driving digital change
Enjoy a flexible working model (4 days on-site in Northampton)
Competitive salary and benefits
If youre an experienced Service Transition professional looking for your next challenge in a supportive and high-performing environment wed love to hear from you.
Apply now or drop me a message to discuss in more detail.
Required Experience:
IC
Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Hiring? Trust BPM Tech: Specialist IT, Change and SaaS Sales recruitment agency in Yorkshire. Providing best-in-class permanent and contract hiring solutions to clients and candidates
