This is a remote position.
We are seeking a detail-oriented and highly organized Remote Travel Booking Coordinator to join our team. The ideal candidate will have excellent communication skills a passion for travel and the ability to work independently. As a Remote Travel Booking Coordinator you will be responsible for coordinating travel itineraries managing bookings and providing exceptional customer service to clients.
Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries including flights accommodations transportation and activities.
Booking Management: Handle the end-to-end process of booking flights hotels rental cars and other travel-related services. Ensure accuracy and efficiency in all reservations.
Communication: Maintain regular communication with clients to provide updates answer inquiries and address any concerns. Establish and nurture strong relationships with travel partners.
Documentation: Manage all travel-related documentation including tickets confirmations and itineraries. Ensure that clients receive all the necessary information before their journey.
Travel Trends and Updates: Stay informed about the latest travel trends regulations and updates. Provide clients with relevant information and recommendations to enhance their travel experience by email and follow-up by phone to ensure thorough comprehension.
Social Media and Marketing: Utilize the latest trends in social media to attract and obtain clients.
Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.
Qualifications:
Previous experience in customer service sales or other related fields
Ability to build rapport with clientele
Ability to prioritize and multitask
Good at research
Able to work independently
Goal oriented
Positive and professional demeanor
Time management and organization skills
Self-starter positive mind-set self-motivated
Excellent written and verbal communication skills
Must have computer and reliable internet
Must be 18 years or older
Authorized to work in the U.S.
Benefits
Fully remote - work from anywhere
Flexible work schedule - Make your own hours and schedule full-time or part-time
No experience required - unlimited training provided
Access to earned travel industry certifications
Access to online and live travel booking and marketing training
One-on-One and team coaching with daily classes
No sales quota
Travel discounts and perks with free Disney Ticket and free cruise for two
Performance based with uncapped earning potential
Access to regular incentives trips prizes
Discounted CLIA card and opportunity to qualify for IATAN card
E&O insurance
Great company culture
Access to bonuses
Required Skills:
Passion for travel and helping others Strong communication and customer service skills Self-motivated organized and tech-comfortable Must be 18 and legally eligible to work in the USA Belize or Mexico only Travel experience is a plus but no prior industry experience required Basic computer skills (email web browsing research) Reliable internet connection
Required Education:
High School Grad
IT Services and IT Consulting