AI Product Specialist
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Job Location:
Berkeley, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
Excited to grow your career
We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!
Our people make all the difference in our success.
About the Department: Product
The Technology Team is a team consisting of dedicated professionals deeply committed to enhancing the digital tools for Backroads guests and employees alike. They bring a passion for continuous improvement and a collaborative spirit.
The department is comprised of several teams which include the below:
Product: The team creates innovative solutions that delight users and drive business growth by turning insights into impactful products.
Data: The Data team ensures accuracy consistency and reliability across Backroads digital ecosystem. They manage integrations between applications safeguard data integrity and build scalable pipelines that enable efficient operations and data-driven decision-making.
Project Management (PMO): The PMO drives strategic alignment and execution excellence empowering teams to deliver projects on time within scope and with maximum impact.
Business Intelligence: The team transforms data into actionable insights and ensures a robust scalable foundation for smarter data-driven decisions across the organization.
Infrastructure: The team ensures Backroads digital foundation is reliable secure and scalable. They manage the systems networks and cloud services that power our applications enabling seamless operations for employees and exceptional digital experiences for our guests
By joining the Technology team at Backroads youll be part of a group that values building innovative people processes and fostering a positive inclusive employee experience.
About the Role:
Asthe AI Product Specialist you will play a pivotal role in shaping how AI is leveraged across Backroads to drive efficiency innovation and impact. Acting as the primary point of contact for AI initiatives youll manage the intake and evaluation of proposals ensuring alignment with business priorities and the product roadmap. Youll have the opportunity to partner closely with cross-functional teams to uncover opportunities for automation design user-centered solutions and translate complex business needs into actionable requirements. From wireframes and workflow diagrams to workshops and stakeholder engagement youll guide projects from concept through implementation ensuring each solution delivers measurable value.
The ideal candidate is both technically curious and business-minded with the ability to bridge product strategy business operations and AI innovation by transforming insights into structured scalable solutions. Success in this role is defined not only by the delivery of effective AI products but also by the development of the knowledge base governance processes and long-term roadmap that make AI adoption sustainable across Backroads.
What youll be doing:
- Youll serve as the primary point of contact for all AI-related inquiries evaluating proposals for feasibility objectives and alignment with the product roadmap assuring a structured intake and prioritization process.
- Facilitate workshops and interviews to uncover business needs and automation potential translating insights into clear functional requirements user stories and solution designs.
- Document AI use cases create AI model requirements and data assumptions and compliance considerations (regulatory ethical and legal).
- Collaborate with developers throughout design and build cycles to scope solutions ensure data readiness and iterate on features to align with expectations.
- Oversee implementation by coordinating build cycles leading UAT validating outputs and managing feedback issues and enhancements.
- Maintain a centralized knowledge base of AI tools systems and resources to ensure accessibility and transparency.
- Co-host monthly AI Steering Committee meetings with the Director of Product preparing materials (slide decks dashboards KPIs) engaging SMEs and executive sponsors and ensuring decisions and action items are tracked to completion.
- Provide regular updates to the Director of Product on project status risks and impact.
- Design and maintain performance dashboards to monitor and analyze AI system behavior.
- Support the creation of internal communications demos or training materials on new AI capabilities.
- Track AI trends and contribute to the long-term AI roadmap and adoption strategy at Backroads.
What youll need to be successful:
- 3 years of experience in a product business analyst role ideally in a software or wellness-focused company.
- Experience with tools like Jira Confluence Figma or similar is a plus.
- Experience mapping complex process flows to uncover opportunities for optimization and business growth
- Experience working within agile software development processes in collaboration with developers and engineering teams
- Familiarity with AI/ML concepts or tools (e.g. LLMs NLP prompt engineering) is a bonus not a requirement.
- Strong interest in artificial intelligence and its applications in business settings.
- Excellent written and verbal communication skills with the ability to collaborate effectively across technical and non-technical stakeholders.
- Experience writing functional specs or user stories.
- Detail-oriented organized and able to manage multiple projects concurrently.
Work Environment:
- On-site Berkeley CA
- 4 days in-office 1 remote workday
Required Experience:
IC
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
Discover Backroads, the world's #1 active travel company. See our US and international biking tours, walking & hiking trips, and other adventure vacations.
