Virtual Banking Advisor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Whats the role
The Virtual Service team are the customer service specialists of the Westpac Group providing the best service over the phone to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer with a goal of being one of the worlds best contact centres.
Watch this video to learn more about the team!Consumer Connect Banker
What do I need
Were searching for customer service superstars eager to kickstart their career with a reputable bank. Specifically were looking for individuals who possess:
- At least 12 months of customer service experience (any industry)
- Thrive in a corporate and professional working environment
- Ability to thrive in a high-paced KPI-driven environment
- Genuine interest in Banking and Financial Services
- To be successful in this role youll be required to work across our operating hours Monday to Friday 8:00 AM to 8:00 PM.
- Willingness to commute and work onsite at our Kogarah office starting from 7th of November 2025
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Required Experience:
Unclear Seniority
Key Skills
- Change Management
- FMCG Sales
- Business Objects
- Claims Investigation
- ERP
- ACCA
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
