Reservations Associate
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Primary Responsibilities
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively while maximizing revenue.
People Management
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
Operational Management
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
Qualifications :
Knowledge and Experience
- Bachelors Degree from a reputable hospitality school
- Fresher or Minimum 6 months to 1 year experience in similar capacity with proven records
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
Competencies
- Ability to accept responsibility;
- Self-confidence motivation drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
