Operational Quality Manager

SGS

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profile Job Location:

Edegem - Belgium

profile Monthly Salary: Not Disclosed
Posted on: 15-10-2025
Vacancies: 1 Vacancy

Job Summary

As Operational Quality Manager (OQM) you are welcomed in a smaller amiable and enthusiastic QA team where you will have day-to-day interaction with other QA experts in the field such as other OQMs Quality Compliance Managers Auditors

As OQM you will be an indispensable partner of the operational teams - specifically at our Clinical Pharmacology Unit (CPU) in Edegem - in the management of their part of the quality system. As such you will gain insight into the different investigator site processes applicable for the conduct of clinical trials for pharma and biotech companies from start to finish.

 

Your responsibilities:

Your main responsibilities are the following:

  • Collaborate with the assigned operational teams at the CPU to improve quality and maintain high quality standards throughout the organization by:
    • Developing and maintaining operational quality (SOPs WIs CDs manuals and various guidance documents) and personnel documents
    • Supporting the teams by providing additional explanation on topics relating to quality documents/process improvements development of trainings (eLearnings classroom trainings) together with the QA training department
    • Initiate process improvements / efficiencies were needed
    • Guide the teams through the non-conformance management process by assisting in risk assessment of non-conformances Root Cause Analyses and formulation of CAPA Plans
    • Assist the teams in performing their daily work in a consistent and efficient way
  • Participate in / facilitate cross-functional discussions and working groups related to any aspect of quality at the CPU to create or optimize cross-functional procedures or to look for efficiencies in processes systems and collaboration.
  • As assigned support the further development of the new SGS CR electronic Quality Management System.

Qualifications :

What do you need to be successful in this role!

  • Minimum of 2 years of experience in a site CRO or university research (department laboratory) setting or in a pharmaceutical biotech medical devices (or similar) company or equivalent by combination of education training and experience
  • Experience in an investigator site setting is a significant asset
  • Affinity with computerized systems and technology in general (including system validation) is appreciated
  • Good knowledge of ICH-GCP and good documentation practices and experience with project management are a plus
  • Fluently writing and speaking English
  • Excellent communication and problem-solving skills
  • Strong organizational skills
  • Proficient in writing
  • Good knowledge of MS office
  • Assertive and motivated
  • Open for discussion and constructive attitude
  • Strive for quality and eye for detail
  • Stress resistant and flexible


Important note: we cannot support a work permit.
Candidates must already be resident in Belgium!
 


Additional Information :

Were you already considering a big switch in your career
Maybe this could be your next step!

At SGS we can offer you the following:

  • An interesting position where you can take responsibility
  • An open work atmosphere in an international setting with equal opportunities for all employees
  • A dynamic environment that fosters (digital) innovation and inspires employees to drive the business forward proactively and generate success
  • Opportunities for personal development by continued education
  • Good work-life balance with possibility of working from home
  • Coffee corners
  • Regular social events
  • A permanent contract with competitive salary package (incl. company car work laptop/cellphone retirement plan meal vouchers )

    We are looking for someone who is passionate about quality and ready to work on exciting projects within Clinical Research. If you are looking to advance your career enhance your skills and build connections this position is definitely for you!

Do you want to be part of this

We are looking forward hearing from you!
Send us your story and your resume via the apply button and maybe you will soon join us for work and coffee breaks.

Still have questions Anneleen Vanbuggenhout can give you more details about the job (@).


Remote Work :

No


Employment Type :

Full-time

As Operational Quality Manager (OQM) you are welcomed in a smaller amiable and enthusiastic QA team where you will have day-to-day interaction with other QA experts in the field such as other OQMs Quality Compliance Managers Auditors As OQM you will be an indispensable partner of the operational tea...
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Key Skills

  • Computer Science
  • Operational Risk Management
  • Risk Management
  • Six Sigma
  • Continuous Improvement
  • Lean
  • Process Improvement
  • Pricing
  • Customer Support
  • Alteryx
  • Kaizen
  • Project Management Lifecycle

About Company

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We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more

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