Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV references cover letter and any other supporting documents required in the job posting. The My Experience page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

CurrentMercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Job Title:

Department:

College/Division:

Primary Job Posting Location:

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

Responsibilities:

The Housing Systems Specialist will work directly with the Director of Residence Life and the Assistant Director of Operations. This position maintains all information system activities in the Office of Housing & Residence Life. This position will be responsible for the management security efficiency reporting and integration with the University ERP systems of the housing management software. This position is responsible for the planning implementation and development of information system enhancements oversight of day-to-day technology applications in the Office of Housing & Residence Life website management and maintenance and technical support for the server hardware and software issues. Working directly with the Director of Housing & Residence Life and the Housing Specialist this position maintains all information system activities in the Office of Housing & Residence Life. This position will be responsible for management security efficiency reporting and integration with University ERP systems of the housing management software. Responsible for the planning implementation and development of information system enhancements oversight of day-to-day technology applications in the Office of Housing Residence Life website management and maintenance and technical support for server hardware and software issues.

Duties include:

• Responsible for the construction operation and maintenance of the critical housing processes of application periods room self-selection reconciliation and consolidation. Generate requested reports provide software development and support services for housing occupancy management software during normal operations

• Conducts regular assessments of system performance security vulnerabilities and compliance with organizational policies to identify risks ensure efficiency and recommend improvements with various campus partners

• Oversees and maintains the Housing Departments website by ensuring content accuracy accessibility functionality and timely updates to support effective communication with students families and campus partners in conjunction with the Assistant Director of Operations

• Research evaluate and recommend new electronic tools hardware and applications for use in development. Serve as a technical resource for the Office of Housing and Residence Life

• Engages in ongoing professional development opportunities including but not limited to StarRez webinars StarRez Academy and relevant industry forums and conferences- to maintain current knowledge enhance technical expertise and apply best practices to departmental operations

• Perform appropriate job-related duties as assigned

Qualifications:

A bachelors degree in Information Technology Information Software Application and Development or closely related discipline and three years of prior related experience which must include at least two years of experience working directly with server maintenance and/or management are lieu of education equivalent directly related experience will be considered.

Knowledge/Skills/Abilities:

• Ability to communicate effectively both verbally and in writing.

• Possesses beginner knowledge of server operating systems and administrative tasks.

• Knowledge of analytical problem solving methods.

• Ability to effectively use SQL in combination with reporting for the purpose of creating custom data views.

• Ability to lift and carry 25 lbs. for periods of one to two hours to deploy new systems with or without a reasonable accommodation.

• Outstanding customer service skills.

• Ability to establish and maintain effective working relationships with employees and students at all levels throughout the institution.

Background Check Contingencies:
- Criminal History

Required Document Attachments:
- Resume
- Cover letter
- List of three professional references with contact information

About Mercer University

Founded in 1833 Mercer University is a distinguished private institution recognized for its commitment to academic excellence leadership development and community engagement. With campuses across Georgia Mercers twelve schools and colleges offer a wide range of undergraduate graduate and professional programs. The university cultivates a close-knit student-centered environment where innovation service and personal growth are deeply valued. Mercers employees are at the heart of its mission dedicated to advancing innovation supporting student success and strengthening both our local and global communities through service. At Mercer we believe in the power of relationships and the importance of in-person collaboration. Accordingly our employees are expected to serve in-person as it fosters real-time problem solving mentoring and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents) generous retirement contributions tuition waivers paid vacation and sick leave technology discounts schedules that allow for work-life balance and so much more!

At Mercer University a Bear is more than a mascot: its a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If youre seeking an environment where your passion and determination are embraced then you want to work at Mercer University.