Technical Writer
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Job Location:
Monthly Salary:
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Summary
We are an AI-forward organization and expect team members to leverage responsible AI to drive measurable outcomes. Candidates should be prepared to discuss and demonstrate how they have used AI tools or models in their past roles to improve productivity quality and innovation including specific examples quantified results and the governance practices they followed.
As members of the Information Engineering team at NetApp our technical writers are clear and professional communicators. We are strategic thinkers and creative problem-solvers and we are passionate about understanding user needs unraveling ambiguous or complex information and then developing clear and meaningful documentation to help our readers learn about and use our products. At NetApp youll join a diverse team of writers and make a direct impact on our customers by working with product teams to both serve and delight our customers with optimal information.
What youll do
- Collaborate with other writers and stakeholders (engineers product managers and support team members) to develop task-focused content for NetApp products and services.
- Experiment with pre-release versions of products to understand functionality and anticipate users information needs.
- Research scope and develop plans to meet content requirements for product features and releases.
- Partner with usability and engineering teams to champion user interface simplicity clarity and consistency.
- Develop and nurture relationships with subject matter experts in cross-functional areas.
- Interpret metrics feedback and other data to continuously improve the customer experience.
- Partner with your peers in Information Engineering to improve processes systems and tools.
- Represent Information Engineering in cross-functional strategic initiatives.
- Exercise continuous improvement by auditing content and making plans to address problems.
- Ensure that documentation is culturally relevant to a diverse global market with a wide variety of audiences.
- Independently research technology concepts product plans and technical specifications.
- Interact with individual contributors managers and directors across NetApp.
Job Requirements
- Excellent communication and interpersonal skills
- Excellent critical-thinking and problem-solving skills
- Strong ability to self-edit and assess the consistency of your own writing
- Adaptability as you switch contexts to work across the NetApp product portfolio
- Strong listening skills and empathy with end users
- Excellent command of technical writing knowledge and best practices
- Excellent command of standard American English syntax and grammar
- Strong technical and project management skills
- Ability to work independently on multiple programs
Education
- Minimum of 8 years of technical writing experience.
- Degree in English Technical Writing Computer Science or related field.
- Successful completion of very complex technical documentation projects.
- Demonstrated ability to work as a team lead with cross-functional peers to meet deadlines.
- Ability to provide writing samples and speak to how they impacted user experience
Preferred experience:
- Lightweight markup languages like AsciiDoc or Markdown
- GitHub or other source control systems
- Familiarity with JIRA or other bug tracking tools
- Relevant technical experience (cloud or on-premises system administration storage or networking technology or programming)
Compensation:
The salary offered will be determined by the candidates location qualifications experience and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards reflecting a variety of factors and include a comprehensive benefits package. This may cover Health Insurance Life Insurance Retirement or Pension Plans Paid Time Off (PTO) various Leave options Performance-Based Incentives employee stock purchase plan and/or restricted stocks (RSUs) with all offerings subject to regional variations and governed by local laws regulations and company policies. Benefits may vary by country and region and further details will be provided as part of the recruitment process.
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
At NetApp, our top priority is the health and safety of our event attendees and employees, including every community around the world being impacted by COVID-19. As a result, we have decided to reimagine our annual NetApp INSIGHT Paris and Berlin events to be fully digital. We’re als ... View more
