Client Care Representative

Victoria - Canada

Hourly Salary: $ 23 - 25

Posted on: 30 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Company parties
Dental insurance
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Wellness resources
Competitive salary

Handyman Connection of Victoria is a locally owned family-run home improvement company with a long-standing reputation for exceptional customer service and quality workmanship. Our office is fast-paced collaborative and supportive and we are looking for a Client Care Representative who excels at keeping clients craftsmen and schedules running smoothly.

Were seeking a confident experienced customer service professional who can make sound decisions independently when required. If youre someone who takes initiative handles challenges with maturity and thrives in a role where every day is different wed love to meet you.

What We Offer

$23.00$25.00/hour starting wage (depending on experience)
MondayFriday traditional business hours
Small professional office with a family-friendly atmosphere
Comprehensive training and ongoing support
Benefits after the probationary period
Business-casual environment

Key Responsibilities

Deliver exceptional friendly customer service
Independently manage day-to-day office operations and make reasonable decisions when supervisors are unavailable
Coordinate schedules manage job tracking and support staff and customers
Handle billing follow-ups communication and project coordination
Manage multiple priorities in a fast-paced setting
See small projects through from intake to completion

Qualifications

35 years experience in customer service office administration or call-centre environments (required)
Strong verbal and written communication skills
Confident with Microsoft Outlook Excel Word and CRM systems
Positive professional people-oriented personality
Strong independent judgment ability to resolve issues without escalation
Experience in home improvement or trades (asset not required)

If youre looking for a long-term role with a great local team apply today and join us at Handyman Connection of Victoria.

Compensation: $23.00 - $25.00 per hour

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If youre interested in:

high earnings potential
a flexible schedule that you control
using your skills to help improve others lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated backed by the company that helped launch the industry.

Required Experience:

Unclear Seniority

Benefits:Company partiesDental insuranceFree food & snacksFree uniformsHealth insuranceOpportunity for advancementTraining & developmentVision insuranceWellness resourcesCompetitive salaryHandyman Connection of Victoria is a locally owned family-run home improvement company with a long-standing repu...