Senior MMS Engineer

Dublin - Ireland

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location:

Remote - Ireland

Job ID:

R0108200

Date Posted:

Company Name:

HITACHI ENERGY IRELAND LIMITED

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

Yes

Job Description:

Hitachi Energy has an exciting opportunity for a Senior MMS Engineer you will combine excellent business analysis and client-facing skills with extensive experience in the Irish wholesale electricity market (most likely acquired by working for Eirgrid SEMO or one of the leading SEM market participants or related consultant).

You will be able to demonstrate a good level of understanding of the current SEM market in terms of market structure Trading & Settlement code market operations and typical business drivers and business processes of the market participants. You will need to have a detailed understanding of the proposed I-SEM market and be able to explain the key differences between the I-SEM model and the current SEM market. You will also have a good understanding of IT and will appreciate how IT solution procurement decisions are made by Irish energy companies.

Location Ireland (Remote) with travel to Dublin as required

(Please note we are unable to provide visa support for this position)

How youll make an impact:

Provide consultation diagnosis escalation status-reporting and resolution implementation to reported problems.
Investigate issues and defects at a detailed level to determine appropriate method of resolution; identify workarounds; provide information to developers to easily replicate issues and fix software defects.
On-call support for critical issues affecting customer production systems.
Respond to client inquiries concerning systems usage and operations.
Provide technical support and advice for implementation of software fixes/upgrades. Coordinate installations of upgrades and revisions to software with customers.
Identify and document the need for tools to assist in supporting the technical support team and the customer.
Identify areas for improvement and implement initiatives to improve customer service efficiency and effectiveness.
Experience in leading and managing customer meetings including meetings at customer site.

Your Background:

At least 10-15 years experience in business analysis/consulting/advisory or software development roles
Typical qualifications include a technical degree (engineering computer science) and preferably work experience in a Technical Customer Support role
Strong demonstrable analytical and problem solving abilities with a proven ability or the ability to learn software troubleshooting and diagnosis skills.
Strong capability in Electric Power Systems analysis and experience with power system analysis including power flow contingency analysis unit commitment economic dispatch and numerical methods is preferred.
Very good programming skills in at least one high level programming language such a C C Java Fortran.
Formal classroom education in Data Structures and Databases is desirable as is work experience on a Unix or Linux OS environment.

What We Offer:

Competitive salary package
Generous bonus scheme
24 days holidays plus bank holidays
Excellent company pension and wide-ranging benefits schemes.
Top quality H&S culture alongside comprehensive training and personal development programmes.
Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

More about us

We offer fantastic opportunities to work on dynamic high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.

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Required Experience:

Senior IC

Location:Remote - IrelandJob ID: R0108200Date Posted:Company Name:HITACHI ENERGY IRELAND LIMITEDProfession (Job Category):Engineering & ScienceJob Schedule:Full timeRemote:YesJob Description:Hitachi Energy has an exciting opportunity for a Senior MMS Engineer you will combine excellent business anal...