Customer Service Lab Rep Specimen Processor
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Job Location:
Euless, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Lab Representative - Specimen Processor
Work location:Texas Health Physicians Group- 251 Westpark Way Suite 212 Euless TX 76040
Work Hours:Full Time -Nights 40 hours Monday through Friday 7:30pm - 4:30am
Laboratory Department highlights:
Team based environment
Workplace culture 2ndto none
Great benefits/ 401k / PTO
We operate on lean principles and rely heavily on team atmosphere and individual performance
Highly engaged Laboratory management
Texas Health Physicians Group includes more than 1000 physicians nurse practitioners and physician assistants dedicated to providing quality patient-safe care at more than 240 offices located throughout the DFW Metroplex.
THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives like the Diversity Action Council and Living the Promise have helped create an inclusive supportive people-first excellence-driven culture and workplace making THPG a great place to work.
What youll need
- High School Diploma or equivalent is required.
- Six (6) months of customer service experience or six (6) months experience in a high-volume testing laboratory and data entry experience are required.
- Familiar with basic medical and laboratory terminology is preferred.
- Knowledge of appropriate lab and regulatory guidelines including but not limited to: CLIA CAP CLSI (NCCLS) Texas Department of Health EPA regulations regarding regulated waste disposal.
- Knowledge of spreadsheet software such as but not limited to: Excel.
- Excellent communication and interpersonal skills.
What youll do
- Answers the main lab line and provides customer service assistance to the caller. Document all calls on appropriate log.
- Research problem orders from the night before and provides necessary corrective action. Documents all actions taken on problem log.
- Pull samples for add-on testing and ensure proper paperwork is received from
Additional perks of working for Texas Health
- Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student Loan forgiveness as well as several other benefits.
- Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.
- Strong Unit Based Council (UBC).
- A supportive team environment with outstanding opportunities for growth.
Do you still have questions or concernsFeel free to email your questions to.
6 Months Experience in a high volume testing laboratory and data entry experience. ReqSkills Familiar with basic medical and laboratory terminology.
Excellent communication and interpersonal skills.
Knowledge of appropriate lab and regulatory guidelines including but not limited to: CLIA CAP CLSI (NCCLS) Texas Department of Health EPA regulations regarding regulated waste disposal.
Knowledge of spreadsheet software such as but not limited to: Excel.SupervisionIndividual ContributorADA RequirementsWorking Indoors 67% or moreOSHATasks involving exposure to blood body fluids or tissues.Physical DemandsLight Work
Key Skills
- Catering
- Apache Commons
- Architectural Design
- Human Resources Administration
- Accident Investigation
About Company
With 24 hospitals around Dallas-Fort Worth, Texas Health Resources provides care in most North Texas communities. Call 1-877-THR-WELL for more information.
