ServiceDesk Analyst

Cincinnati, OH - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Role: ServiceDesk Agent
Location: Cincinnati OH
Required Skills & Qualifications:

2 years of experience in an IT Service Desk or technical support role.
Strong understanding of Windows and/or macOS operating systems.
Familiarity with Active Directory Exchange and Office 365 administration.
Knowledge of networking basics (IP DNS DHCP VPN).
Experience with ITSM ticketing tools (e.g. ServiceNow Remedy Freshservice Jira).
Basic understanding of remote desktop and remote support tools.

Role: ServiceDesk Agent Location: Cincinnati OH Required Skills & Qualifications: 2 years of experience in an IT Service Desk or technical support role. Strong understanding of Windows and/or macOS operating systems. Familiarity with Active Directory Exchange and Office 365 administration. K...