Loan Operations Executive FTC 6 Months
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Management of incoming and outgoing post across the company and maintaining trackers across all mandates.
- Progress customer lettering requirement aligned to inbound/outbound post and email requests.
- General loan administration such as issuing mortgage statements redemption statements invoice processing etc.
- Mailbox management across a variety of mailboxes both internal and external.
- Performing QA on colleagues outputs to align with the four-eye post and manual lettering where other team members perform this role.
- Work within agreed metrics for all operational and customer requirements including meeting agreed targets and service level agreements
- Consistently records incidents immediately on detection of errors and engages with Risk Partner / Risk Owner to resolve where required.
- Displays awareness of the MCFID risk and control environment engaging proactively with colleagues and management to identify and mitigate risk.
- Ensure all company processes and procedures are carried out within appropriate timeframes.
Qualifications :
- Previous loan servicing or banking experience preferable
- Excellent communication skills both written and verbal
- Attention to detail and accuracy
- Maintaining good interpersonal relationships
- Positive engagement with change initiatives
- Consistently demonstrates that the customer is at the heart of everything we do by ensuring that customer impact is considered in the course of all BAU activity
- Ability to react and deal with change in a fast-moving environment
- Proven abilities working with word excel power point tools to support outputs for approval/review
- Working as part of a team to achieve common goal. Supporting colleagues and providing advice and/or contribute to problem solving sessions as required
Additional Information :
D&I statement
Remote Work :
No
Employment Type :
Contract
Key Skills
- Corrosion Inspection
- Evaluation
- Drafting
- Activex
- HR Operations
About Company
Due to continued growth of our servicing platform we are looking for a Team Leader to support the business as it goes through this current period of growth. The successful candidates will act as team leader for a team of Customer Service Executives and Asset Managers working within th ... View more
