Director of Guest Services
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Job Location:
Mountain Village, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Opportunity to be the culture leader of the rooms department and responsible for ensuring the guest experience is best in class. Inspire and motivate others to levels of exceptional performance to ensure our guest and team member satisfaction is unparalleled. A champion of the brand and our values this role is impactful in achieving our desired financial results and outcomes.
- Lead by example and uphold brand standards target guest needs and ensure team member engagement.
- Oversee and maintain operations to ensure performance at the highest level of guest satisfaction and service excellence
- Create an elevated and distinctive experience for our guests while providing day-to-day leadership and guidance to team members.
- A thoughtful operator with an ability to manage both short and long-term financial objectives adding value and managing outcomes through a balanced lens
- Maintain and champion the Auberge Resorts Collection Culture on property.
- Maintain knowledge of market trends property systems and standards.
Qualifications :
- Three or more years of experience in the luxury hospitality industry.
- Strong aptitude in financial management financial reports and analysis.
- Demonstrated track record of strong attention to detail and effective communication skills.
Additional Information :
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.
For more information:
Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive entertainment hospitality investments and sports.
Founded in 1969 and headquartered in Houston Texas the company is led by Chief Executive Dan Friedkin and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota 30WEST Accelerated Solutions Group AS Roma Ascent Automotive Group Auberge Collection Congaree Copilot Capital Diamond Creek Everton Football Club GSFSGroup Imperative Entertainment Legendary Expeditions NEON Northside Lexus Pursuit Sports The Friedkin Group International USAL and Westside Lexus.
For more information please visit
Remote Work :
No
Employment Type :
Full-time
Key Skills
- English Language
- Cost Estimation
- Corporate Risk Management
- Export Sales
- J2EE
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