Senior Groups, Meetings & Events Coordinator – Novotel Leeds Centre
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Job Summary
As Senior Groups Meetings & Events Coordinator you will play a pivotal role in managing all aspects of group bookings meetings and events ensuring a seamless experience from the initial enquiry through to final billing.
Reporting directly to the Sales Manager you will act as the key liaison between the sales operations and finance teams ensuring that every event is not only executed flawlessly but also accurately billed and closed in line with brand and audit standards.
This is a hands-on operationally facing role ideal for someone who enjoys being the point of contact for clients from site inspections and pre-event briefings to post-event evaluations and billing reconciliation.
Key Responsibilities
Client & Event Management
- Act as the main point of contact for all groups meetings and event enquiries ensuring a professional and responsive approach.
- Manage the full event cycle from enquiry and proposal through to final invoice and client feedback.
- Conduct site visits client meetings and pre-event briefings to ensure every detail is understood and delivered.
- Work closely with the F&B Sales Front Office and Operations teams to ensure events run seamlessly and exceed guest expectations.
Operational Engagement
- Be actively involved in the day-to-day operations of events supporting with floor presence communication of client needs and ensuring accurate execution of BEOs.
- Liaise with the operational team before during and after events to guarantee smooth delivery and swift problem resolution.
- Attend weekly operational briefings to communicate key event details and guest requirements.
Qualifications :
- Minimum 23 years experience in meetings events or groups coordination preferably within a branded hotel environment.
- Strong organisational and communication skills with confidence in liaising across multiple departments.
- Operationally minded you thrive on seeing events delivered perfectly from start to finish.
- Excellent attention to detail and numerical accuracy particularly around contracts and billing.
- Confident user of Opera CVENT Venue Directory or similar systems.
- Positive team-oriented mindset with a passion for delivering memorable guest experiences.
Additional Information :
Your team and working environment:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
