Front Desk Agent
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Front Desk Agent welcomes and registers guests presents statements and collects payment for departing guests. They also communicate with all other departments to fulfill guest requests. Front Desk Agents select and block rooms for arriving guests book same day reservations pre-register guests as required and sometimes escort guests to their rooms. Front Desk Agents work closely with the guest services agents and Butler team to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications :
- High school diploma or equivalent required
- Previous experience in a luxury hospitality setting preferred
- Previous experience with OPERA is an asset
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Must be able to handle a multitude of tasks in an intense ever-changing environment
- Ability to use various computer software
Additional Information
Visa Requirements: Applicants must be legally eligible to work in the United States. This position does not sponsor a work Visa.
Our Commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Additional Information :
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Excellent Company benefits including medical dental vision and life insurance.
- Personalized development opportunities across Accors extensive brand portfolio.
- Ability to make a difference through our Corporate Social Responsibility activities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
