Advanced Application Engineer
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Job Location:
Monthly Salary:
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
| Job Description: | Shift Timings: 6PM to 3PM IST/8PM to 5AM IST & 1PM to 10PM IST/10PM to 7AM IST or Should be flexible with any shifts. Job Description Job Title: Microsoft Windows Desktop Management. Location: BDC10 As MS Windows Desktop Support Engineer the candidate should be responsible for ensuring all incidents and outages are closed in a timely manner properly documented tracked and resolution occurs. Roles & Responsibilities: - Manage Incident Issues and Outage management Investigation and restoration. - Collaborate with cross-functional teams to ensure timely resolution of issues. - Ensure compliance with IT policies procedures and standards are followed. - Proactively identify opportunities to improve processes systems and tools to enhance the efficiency of IT support. - Coordinate with external vendors and service providers for hardware/software maintenance and support as needed. - Provide operational support role in a multi-shift 24/7 and should be able to work across various shifts. Professional & Technical Skills: - Excellent communication and Collaboration skills. - Must Have Skills: Knowledge in Microsoft Windows & Cloud Management. - Strong knowledge of hardware software and networking concepts. - Good To Have Skills: Knowledge Microsoft 365 and Network Infrastructures. - Good to have Certifications such as Microsoft Certified Professional (MCP) or Cloud are a plus. - Strong problem-solving skills and a customer-centric approach to IT support. - Knowledge in troubleshooting technical issues and providing timely solutions. Qualifications: - The ideal candidate will possess a strong educational background in computer science or a related field. - Work from Office & in multiple Shifts |
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Key Skills
- Children Activity
- EAM
- Engineering Support
- Maintenance Engineering
- Accident Investigation
- Branding
