Customer Success Manager

ValueAdd Research And Analytics Solutions LLP

Job Location:

Roanoke, VA - USA

Monthly Salary: $ 26 - 28

Posted on: 10-10-2025

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

We are seeking a dynamic and customer-focused individual to join our team as a Customer Success Manager at ValueAdd Research and Analytics Solutions LLP. The Customer Success Manager will be responsible for ensuring the success and satisfaction of our clients building strong relationships and driving customer retention and growth.

Responsibilities:

Develop and maintain strong relationships with clients to understand their needs and goals
Proactively engage with clients to ensure they are maximizing the value of our services
Collaborate with internal teams to address client needs and resolve any issues
Monitor client satisfaction and identify opportunities for upselling and cross-selling
Provide training and support to clients to help them achieve their desired outcomes

Qualifications:

Bachelors degree in Business Administration or related field
2 years of experience in customer success or account management
Strong communication and interpersonal skills
Ability to manage multiple client accounts and prioritize tasks effectively
Experience working in the Outsourcing/Offshoring industry is a plus

If you are passionate about building relationships driving customer success and helping clients achieve their goals we want to hear from you. Apply now to join our team at ValueAdd Research and Analytics Solutions LLP!

Required Skills:

Bachelors degree in Business Administration or related field 2 years of experience in customer success or account management Strong communication and interpersonal skills Ability to manage multiple client accounts and prioritize tasks effectively Experience working in the Outsourcing/Offshoring industry is a plus

Required Education:

Bachelors degree in Business Administration or related field2 years of experience in customer success or account managementStrong communication and interpersonal skillsAbility to manage multiple client accounts and prioritize tasks effectivelyExperience working in the Outsourcing/Offshoring industry is a plus

This is a remote position.We are seeking a dynamic and customer-focused individual to join our team as a Customer Success Manager at ValueAdd Research and Analytics Solutions LLP. The Customer Success Manager will be responsible for ensuring the success and satisfaction of our clients building st...