General Manager 5 Food & Nutrition Services

Job Title: General Manager 5 Food & Nutrition Services

Location: Washington DC

Industry: Healthcare Food Services

Facility Size: 609 beds

Experience Level: Mid-Senior Leadership

Work Authorization: Only GC / US Citizens

About the Role

We are seeking a highly motivated General Manager 5 Food Services to oversee food operations at our facility located at Washington DC. The General Manager will lead patient dining retail and catering operations ensuring exceptional service delivery and operational excellence. The ideal candidate will have strong leadership skills financial acumen and experience managing in a unionized environment with a passion for innovation and process improvement in healthcare food service.

Key Responsibilities

• Oversee day-to-day operations of patient meal services retail dining and catering across the hospital campus.
  
• Develop and maintain strong clients and stakeholder relationships including collaboration with hospital executives and the C-suite.
  
• Lead and mentor staff to promote engagement teamwork and service excellence.
  
• Ensure compliance with HACCP regulatory standards for food safety and quality.
  
• Drive process improvements cost controls and innovation initiatives to enhance operational efficiency.
  
• Monitor budgets forecasts and financial performance to meet company and client goals.
  
• Ensure high levels of patient and guest satisfaction through service excellence and proactive issue resolution.
  
• Promote training staff development and continuous improvement culture.
  
  

Required Qualifications (Must-Have)

• Bachelors Degree or equivalent experience.
  
• 5 years of management experience in Food & Nutrition leadership within a healthcare environment.
  
• Proven experience managing in a unionized environment.
  
• Strong leadership and supervisory experience with a record of team engagement and performance improvement.
  
• Excellent communication and relationship-building skills especially in client-facing and C-suite settings.
  
• Proficiency in financial management reporting and computer systems.
  
• Ability to manage multiple priorities and maintain high standards of service quality.
  
  

Preferred Qualifications

• Experience in academic or teaching hospital settings.
  
• Demonstrated success in driving innovation and operational excellence.
  
• Advanced knowledge of compliance and safety standards in healthcare food services.
  

Benefits

We offer comprehensive benefits package that may include:

• Medical Dental Vision Care and Wellness Programs.
  
• 401(k) Plan with Matching Contributions.
  
• Paid Time Off and Company Holidays.
  
• Career Growth Opportunities and Tuition Reimbursement.