About the Organization
Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. Were looking for thoughtful skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets.
About the Role
Redhorse transforms the way government uses data and technology. We are seeking a highly motivated Software Quality Assurance (SQA) Specialist / Applications Tester to serve as the critical nexus between a multi-disciplinary development team and the end-user community for mission-critical applications. This role is essential for validating the usability functionality and compliance of deployed systems.
You will own the functional testing process ensuring that new applications and enhancements meet stringent performance and security SLAs. Crucially you will be the Point-of-Contact (POC) for a diverse user base actively gathering requirements resolving issues and building trust to drive application adoption and success within the Sponsors high-side environment.
Key Responsibilities
- Testing and Validation:
- Develop and direct procedures programming and documentation for software system testing and validation for unit and functional tests.
- Document test procedures to ensure replicability and compliance with standards.
- Provide feedback and recommendations to Sponsors developers on software usability and functionality.
- User Support and Liaison:
- Provide a central Point-of-Contact (POC) between Users Stakeholders and Sponsor to resolve issues at the lowest practical support level.
- Determine causes of User issues and explain the best solution or document the issue for further research; follows up if needed to ensure resolution.
- Use Sponsors system to document process and monitor incidents problems inquiries and change and service requests.
- Build sustainable relationships of trust through timely open and interactive communication.
- Requirements and Outreach:
- Work with Users and Stakeholders to elicit new features workflows and functionality.
- Write or contribute to instructions or manuals to guide Users.
- Write materials for or contribute to training classes brown-bags and outreach sessions for Users and Stakeholders.
- Advertise features/capabilities of the applications.
- Compliance and Documentation:
- Ensure each new application or system enhancement meets agreed upon performance and security SLAS (e.g. system up-time concurrent users system recovery).
- Comply with the Sponsors Risk Management (i.e. cyber security) Framework and architectural/A&A processes.
Required Skills & Experience
- 4 years of professional experience in SQA functional testing and/or application support
- Clearance: Active TS/SCI with Full Scope Polygraph (or equivalent Sponsor clearance).
- Testing Expertise: Demonstrated experience testing Single-Page Applications (SPAs) and performing UI tests and reporting test results.
- Documentation & Tracking: Demonstrated experience documenting testing procedures and testing results and working with developers to track new features and report failed tests.
- Customer Interface: Demonstrated experience being the Point-of-Contact (POC) for Users needing help or assistance with applications and building rapport with customers among a diverse User base.
- Feature Advocacy: Demonstrated experience Advertising features/capabilities of the applications.
- Requirements Elicitation: Demonstrated experience Working with Users and Stakeholders to elicit new features workflows and functionality.
- Agile Tooling: Demonstrated experience using JIRA.
- Teamwork: Demonstrated experience working on multi-disciplinary application development teams.
Desired Skills & Experience
- Demonstrated experience with Sponsors cyber operations mission applications.
- Demonstrated experience with Sponsors cyber operations user and training requirements.
- Demonstrated experience with facilitating outreach training or brownbag sessions to discuss technical features of applications or digital tools.
Equal Opportunity Employer/Veterans/Disabled
Accommodations:
If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at
emailprotectedRedhorse Corporation shall in its discretion modify or adjust the position to meet Redhorses changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in Redhorses sole discretion.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About the OrganizationNow is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. Were looking for thoughtful skilled professionals who thrive as trusted partners ...
About the Organization
Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. Were looking for thoughtful skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets.
About the Role
Redhorse transforms the way government uses data and technology. We are seeking a highly motivated Software Quality Assurance (SQA) Specialist / Applications Tester to serve as the critical nexus between a multi-disciplinary development team and the end-user community for mission-critical applications. This role is essential for validating the usability functionality and compliance of deployed systems.
You will own the functional testing process ensuring that new applications and enhancements meet stringent performance and security SLAs. Crucially you will be the Point-of-Contact (POC) for a diverse user base actively gathering requirements resolving issues and building trust to drive application adoption and success within the Sponsors high-side environment.
Key Responsibilities
- Testing and Validation:
- Develop and direct procedures programming and documentation for software system testing and validation for unit and functional tests.
- Document test procedures to ensure replicability and compliance with standards.
- Provide feedback and recommendations to Sponsors developers on software usability and functionality.
- User Support and Liaison:
- Provide a central Point-of-Contact (POC) between Users Stakeholders and Sponsor to resolve issues at the lowest practical support level.
- Determine causes of User issues and explain the best solution or document the issue for further research; follows up if needed to ensure resolution.
- Use Sponsors system to document process and monitor incidents problems inquiries and change and service requests.
- Build sustainable relationships of trust through timely open and interactive communication.
- Requirements and Outreach:
- Work with Users and Stakeholders to elicit new features workflows and functionality.
- Write or contribute to instructions or manuals to guide Users.
- Write materials for or contribute to training classes brown-bags and outreach sessions for Users and Stakeholders.
- Advertise features/capabilities of the applications.
- Compliance and Documentation:
- Ensure each new application or system enhancement meets agreed upon performance and security SLAS (e.g. system up-time concurrent users system recovery).
- Comply with the Sponsors Risk Management (i.e. cyber security) Framework and architectural/A&A processes.
Required Skills & Experience
- 4 years of professional experience in SQA functional testing and/or application support
- Clearance: Active TS/SCI with Full Scope Polygraph (or equivalent Sponsor clearance).
- Testing Expertise: Demonstrated experience testing Single-Page Applications (SPAs) and performing UI tests and reporting test results.
- Documentation & Tracking: Demonstrated experience documenting testing procedures and testing results and working with developers to track new features and report failed tests.
- Customer Interface: Demonstrated experience being the Point-of-Contact (POC) for Users needing help or assistance with applications and building rapport with customers among a diverse User base.
- Feature Advocacy: Demonstrated experience Advertising features/capabilities of the applications.
- Requirements Elicitation: Demonstrated experience Working with Users and Stakeholders to elicit new features workflows and functionality.
- Agile Tooling: Demonstrated experience using JIRA.
- Teamwork: Demonstrated experience working on multi-disciplinary application development teams.
Desired Skills & Experience
- Demonstrated experience with Sponsors cyber operations mission applications.
- Demonstrated experience with Sponsors cyber operations user and training requirements.
- Demonstrated experience with facilitating outreach training or brownbag sessions to discuss technical features of applications or digital tools.
Equal Opportunity Employer/Veterans/Disabled
Accommodations:
If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at
emailprotectedRedhorse Corporation shall in its discretion modify or adjust the position to meet Redhorses changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in Redhorses sole discretion.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
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