Comprehensive Care Specialist (CC)
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Job Location:
Monthly Salary:
Posted on:
13-10-2025
Vacancies:
1 Vacancy
Job Summary
| Competition #CC | Comprehensive Care Specialist (CC) |
| Employment Type: | 12-month Contract Salary Bargaining Unit (1 Vacancy) |
| Work Hours: | 37.5 hours/week (Mon-Fri 9am-5pm) |
| Work Setting: | Onsite Limited Opportunities to Work Remotely |
| Salary: | $72298.50 |
| Application Deadline: | October 16 2025 by 11:59 pm |
This position is accountable to the Supervisor support to the clients referred to the Comprehensive Care and Integration (CCI) Specialist team. The incumbent is responsible for supporting transitions from hospital to community for individuals living with complex mental health addictions and health needs and psychogeriatric concerns. The CCI specialist provides clients with short term case management attachment to primary care as needed and develops a coordinated care plan (CCP).
The Comprehensive Care Specialist is responsible for working independently and with the Comprehensive Care and Integration Specialist (CCIS) team to facilitate smooth care transitions (i.e. from acute care to community) to provide service coordination psycho-social assessment intensive case management therapeutic and/or supportive counselling and making referrals to various resources to improve outcomes for older adults seniors and/or their family/caregivers.
What You Will Do
Referrals and Outreach:
- Develop trust and rapport with clients and hospital staff in order to identify individuals who could benefit from social work support and transitional care coordination.
- Work with hospital staff to identify and engage clients and support hospital staff in making referrals to the CCIS team as appropriate.
- When necessary follow up with referral source(s) to learn more about the client being referred reason for hospitalization and/or reason for referral to support in development of Coordinated Care Plan (CCP).
- Develop relationships with other service providers in order to make seamless effective referrals and service connections.
- Work closely with CCU central intake and program managers to identify clients with frequent hospital/ED use who may benefit from CCIS support to reduce unnecessary hospital use.
- Conduct psychosocial psychological and geriatric assessments.
- Coordinate care through service navigation planning and short-term (up to 90 days) case management.
- Provide clinical and supportive counseling using diverse therapeutic approaches.
- Assess risk and deliver crisis intervention and action plans in urgent situations.
- Offer crisis support and practical help to clients and caregivers in homes or community settings
- Link clients to internal/external resources programs and services.
- Support hospital-to-community transitions and reduce ED visits and re-admissions.
- Arrange interpretation services and facilitate access to needed supports.
- Develop and lead onsite programs support groups and social activities.
- Collaborate with the CCIS team manage referrals and contribute to team development and service capacity planning.
- Follow organizational policies and maintain accurate records documentation and data reporting
- Communicate effectively with on-site staff supervisors and community partners.
- Support student placements and volunteers through mentorship training or supervision.
- Stay informed about community services and participate in ongoing training meetings and supervision.
- Represent the team on committees and perform other duties as assigned.
- Minimum of 3 years related experience in mental health addictions and/or social work. Demonstrated experience facilitating psycho-social groups and supporting individuals with significant mental health and/or addictions issues cognitive impairment (e.g. dementia) and chronic health issues from a harm reduction trauma informed and mental health recovery approach is required.
- Experience in conflict mediation client engagement and community development is required.
- Skilled in supporting clients with complex mental health addictions geriatric cognitive trauma and chronic health issues.
- Knowledgeable in addiction theories evidence-based treatments and therapeutic counseling approaches.
- Experienced in short-term case management care coordination assessments and system navigation
- Strong in crisis intervention de-escalation conflict resolution and collaboration with service providers.
- Effective communicator with strong organizational time management and documentation skills.
- Able to work independently and in teams using sound judgment and a client-centered approach.
WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.
This public job posting uses AI-powered tools to screen assess or select applicants.
Required Experience:
Senior IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
As a leading social services agency in Toronto, every year WoodGreen ensures that the UNMET needs of thousands of Toronto residents are MET.
