Consultant, Data Centre & BCP

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities providing consulting digital services technology solutions and more. We believe in harnessing the power of technology to achieve extraordinary things creating lasting value and impact for our communities partners and people. Our diverse workforce of 13000 has delivered large-scale mission-critical and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Overview

As a Business Continuity Management (BCM) Consultant you will manage Business Continuity & Disaster Recovery Services Work. You will be involved in developing implementing and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks creating response strategies and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What you will do

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services
• Manage change to service projects scope and schedule to maintain customer satisfaction.
• Understand clients business environment and challenges. Applies knowledge to address clients issues.
• Apply information gathering methods tools and techniques which are appropriate to the information required and sources available e.g. focus groups structured interviews design of questionnaires/surveys observation statistical analysis etc.
• Observe and analyse information to identify trends and issues identifies root causes to problems employs structured approaches to generate ideas evaluates and selects actions. Recommends courses of action that are supported by sound rationale objective facts and research.
• Craft clear well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost writing of proposals customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customers satisfaction.
• Manage and maintains Recovery Centres certifications and audits requirements

Qualifications

• Bachelors degree in Business Administration Information Technology Risk Management or a related field.
• 3 years of experience in BC/DR risk management or a related discipline.
• Experience in a Data Centre Environment
• Strong knowledge of BC/DR standards and frameworks (e.g. ISO 22301etc.)
• Proven experience conducting BIAs risk assessments and plan development.
• Familiarity with crisis management frameworks and incident response protocols.
• Excellent communication and interpersonal skills with the ability to work across all levels of an organization.
• Proficient in BC/DR software and tools.

We are driven by our AEIOU beliefsAdventure Excellence Integrity Ownership and Unityand we seek individuals who embody these values in both their professional and personal lives. We arecommitted to our Impact: Valuing our clients Growing our people and Creating our future.

Together wemake the extraordinary happen.

Learn more about us at and visit our LinkedIn career site.