Intake Support Worker
Wellways is committed to reconciliation lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities people with a lived experience of mental health and disability and people who identify as LGBTIQA to apply. Even if you only meet some of the criteria wed love to hear from you.
About the program
NewAccess was developed and is licenced by Beyond Blue it is an adaption of the Increased Access to Psychological Therapy (IAPT) model. The program is a free mental health coaching program utilising Low-intensity Cognitive Behavioural Therapy practices designed to provide accessible quality services for anyone finding it hard to manage life stress.
NewAccess program offers low-intensity cognitive behavioural therapy (LiCBT) and is effective in treating mild to moderate depression and/or anxiety.
About the role
A typical day for our Intake Support Worker would include providing the day to day intake and eligibility screening functions for NewAccess. Supporting referrals and screening for eligibility. Ensuring effective demand management and prioritisation for allocation for eligible participant and managing participants on a wait list.
The Intake Support Worker will be the first point of call for those on a wait list and provide active wait-list management strategies. This role will also be responsible for ensuring all relevant participant details and data are collected and recorded.
If you are a whiz at forms operational systems and love to chat with people then this might just be the role for you! Work from home flexibility with an inclusive culture Wellways would love to hear from you!
So what will you need.
About Us
Wellways connects people strengthens families and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally our services span mental health disability and community care and reach more than 7000 people each year!
Working with a diverse range of people Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
What we offer
For a confidential discussion about the role please contact Jane Close on
Click her for a copy of the position description
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.
If youd like to know more about our reconciliation commitment click here Reconciliation Wellways
Were passionate about ourwork whichis enjoyable challenging and rewarding.All ofourteamswork toensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments diagnosis or labels.We aim to specifically promote safety and inclusivity for LGBTIQ and First Nations communities.
This is your opportunity to join a values based growing innovative and nationally recognised organisation with over 2000 staff members across 93 sites.
Please select Apply below to complete your application.
Wellways works to create an inclusive community where everyone can imagine and achieve their hopes and potential.