CoordinatorDispatcher

Nashville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Job Summary Details:

ABM is looking for a dispatcher at Nashville International Airport.. The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests. Our agents assist many passengers & flights per day. Must have previous dispatching and customer service experience. First shift hours Starting pay $17.75.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABMs benefits visitABM Employee Benefits Front Line Team Members (Programa de Beneficios de ABM)

Basic Qualifications:

Must be 18 years of age or older

No high school diploma GED or college degree required.

No experience required and on the job training provided.

Preferred Qualifications:

One (1) year of prior multi-line reception experience or dispatching experience preferred

Responsibilities

Support the performance of the station operations including planned and unplanned service calls for passengers.
Provides assistance information and customer service as requested to arriving transferring or departing clients.
Schedules and dispatches employees crews/teams equipment or service vehicles. to appropriate locations according to customer requests specifications or needs using radios telephones and/or computers; determines types or amounts of equipment vehicles materials or personnel required according to work orders or client requirements.
Relays work orders messages and information to or from crews/teams supervisors and field inspectors using telephones two-way radios and/or computers.
Advises personnel about problems such as construction areas accidents weather conditions other hazards bottlenecks wait times etc.
Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e. surroundings mechanized equipment and hazardous materials.
Confers with clients and/or supervising personnel in order to address questions problems and requests for service or equipment.
Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules.
Oversees all communications within specifically assigned areas.
Receives or prepares work orders and work schedules.
Records and maintains files and records of customer requests work or services performed inventory and other dispatch information.
Strictly adheres to all safety and regulatory compliance procedures.
Coordinates and arranges for necessary repairs in order to restore service and schedules.
Assist passengers at the ticket counter area as coordinator shifts.
Maintain adequate equipment at the ticket counter by arrange collecting equipment from various places around the airport.
Informs the on-duty lead and supervisor of any issues out of the ordinary that may need additional assistance or oversight.
Miscellaneous duties as assigned.

Tracking:

Monitors daily services and create/update a log sheet or service log.
Maintains periodic contact with service personnel to ensure completion of assigned duties.
Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.
Creates reports to monitor activity and operations.

Required Experience:

DescriptionJob Summary Details:ABM is looking for a dispatcher at Nashville International Airport.. The Dispatcher receives assistance requests from clients and customers and assigns individuals and teams to respond to those requests. Our agents assist many passengers & flights per day. Must have pr...