Senior Business Analyst, Digital Delivery Marketing & Architecture Owner team

Application deadline: October 24th 2025

Join the EDC Team!

At EDC we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets reduce risks all towards the goal of making Canada and the world better through trade. #LI-Hybrid

Position: Senior Business Analyst Digital Delivery Marketing & Architecture Owners team

Employment Type:Permanent

Compensation Details:

• Business Analyst 18: Salaries typically range from $94664 to $126219 annually based on qualifications and experiences plus a performance-based incentive.

Location:

• Export Development Canada operates in a hybrid work environment currently requiring employees to work in the office 2 days per week. (subject to change)
• This role can be performed from EDCs headquarters in Ottawa or from one of our Community Hubs located in Toronto Mississauga Montreal Brossard Laval Vancouver Calgary or Halifax.
• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC:

At Export Development Canada (EDC) we empower Canadian businesses to succeed globally. As a financial Crown corporation we offer innovative financial solutions and expert insights to help businesses explore new markets mitigate risks and achieve growth.

Why Join EDC

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package work-life balance & the opportunity to help make Canada and the world better through trade.

• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options 3 to 4 weeks paid vacation a corporate closure period summer early Fridays & no meeting Fridays.

• Professional Development: Take advantage of our continuous learning opportunities including training programs workshops and language training.

• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas strengths & backgrounds to succeed.

• Wellness Programs: Access to wellness initiatives mental health support and fitness programs to keep you healthy and happy.

• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team and Job Overview:

• The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
  • Define execute and sustain the integrated technology target state target data model and technology operations required to enable EDCs 2030 business transformation.
  • Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
  • Keep pace with industry trends and emerging technologies ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
  • Lead and ensure integrated digital data infrastructure and cybersecurity implementations to create excellent customer user and employee experiences.

This position resides in the Digital Delivery Marketing & Architecture Owners team which is responsible for the delivery of technologies to enable EDCs digital channel team. As part of our commitment to innovation and efficiency we are actively integrating AI-driven solutions to optimize resource allocation and enhance operational effectiveness. This includes the development and deployment of AI agents to streamline processes improve decision-making and deliver personalized experiences to our users. Our team is dedicated to leveraging cutting-edge technologies to drive digital transformation and achieve strategic goals.

The Senior Business Analyst works in a matrixed and collaborative environment with other team members and multiple delivery partners to connect business subject matter experts and technical communities in the development of solutions that support the programs needs. The Senior Business Analyst elicits analyzes communicates validates and translates business needs into artifacts to be consumed by delivery teams.

The Senior Business Analyst is a self-starter and a key member who works independently as well as with the team its vendor partner various technology stakeholders and internal customers to enable business outcomes. The Senior Business Analyst will hit the ground running to assess processes and information streams identifies use cases and is proficient in the utilization of the appropriate tools models and techniques as part of delivering desired outcomes. The Senior Business Analyst proactively builds relationships with business subject matter experts and collaborates on requirements artifacts with delivery partners influencing format and ensuring best practices for communicating requirements among stakeholder groups.

The Senior Business Analyst is recognized as a leader within the team and is an active contributor to the overall maturation of the team and its agile practices.

This position requires digital competencies an ability to learn new solutions rapidly the agility to respond to constant change strong IT knowledge as well as excellent communications and analytical skills. It also necessitates strong collaborative and relationship management skills given the high level of interaction.

What you will be doing:

• Understand business needs and capture them clearly and in an easily-consumed format.

• Deconstruct complex technical solutions and explain them to a non-technical audience in simple and clear terms.

• Present complex or conflicting situations/issues to stakeholders; use persuasion influence negotiation and conflict resolution skills.

• Identify changes in business terms as a result of changing technology or digital capabilities.

• Solve problems leveraging critical thinking concepts and data.

• Contribute to the creation of strategy and planning with team leadership.

• Understand and effortlessly articulate the Digital Delivery Marketing Roadmap and ensure requirements conversations/outputs align to Roadmap.

• Proactive and able to integrate the test strategy to ensure alignment between the requirements and the delivered product (3 amigos framework).

• Able to quickly learn and leverage AI-oriented tools & concepts.

• Utilize broad knowledge of business processes applications products business strategy and internal and external customer needs to contribute to the optimum business solution.

• Recognize pro-actively where solutions impact related workstreams applications business processes or data/information integrity.

• Lead informative well-organized presentations and facilitate sessions to review requirements and identify gaps; bring others to agreement around a set of ideas to achieve the goal or bring about beneficial resolution.

• Deliver clear complete and usable documentation that is right sized for the circumstances.

• Ensure Business Analyst activities and outputs align with standards set forth by the EDC Business Analysis Community of Practice.

Relationship & Change Management:

• Work collaboratively with the Digital Delivery Marketing & Architecture Owners team its vendor partners and internal stakeholders towards a common goal.

• Build sustain and leverage positive relationships with persons within and outside their areas of immediate responsibility as well as external contacts; anticipating assessing and meeting their needs in a mutually beneficial manner while managing expectations.

• Anticipate prepare and respond effectively to change; creating an open receptive work environment.

• Support business subject matters experts through user acceptance testing (UAT) and operational readiness activities.

What we are looking for:

• Undergraduate Degree in Commerce Business Computer Science Engineering or related field.

• Minimum 7 years experience as a Business Analyst or similar position.

• Solid knowledge of Agile Delivery Practices and large program delivery roles and activities.
• Experience with technical implementation and project lifecycle; familiarity with the Systems Development Life Cycle (SDLC).
• Expert knowledge of ADO and/or JIRA Confluence and/or other requirement management tools.
• Excellent investigative and analytical skills; ability to translate broad strategic intent into tactical plans and directions.
• Excellent oral and written communication skills; ability to communicate with both business and technical audiences; strong listening skills.
• Strong relationship management skills including facilitating group sessions and displaying leadership within a project team.
• Strong problem-solving skills.
• Understanding of Cybersecurity principles and how they can be applied to the requirements gathering process.

What will make you stand out:

• Certifications: Business Analyst (BA) Certifications such as IIBA Certified Business Analysis Professional (CBAP) or IIBA Agile Analysis Certificate or willingness to obtain.
• Agile Certifications: PMI Disciplined Agile Scrum Master (DASM) or similar.
• Masters Certificate in Business Analysis.
• Experience in financial industry digital marketing channels services and/or loans.
• Experience in business intelligence data and reporting.
• Bilingual in both official languages (French and English).

Eligibility:

• Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference This is your chance to join a dynamic growing team and leave your mark on our organization development finance and the world.

Apply today!

Want to learn more about EDC Check our website here

EDCs Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures backgrounds and abilities. At EDC we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow develop succeed and be their truest selves.

We actively encourage applications from women Indigenous peoples visible minorities persons with disabilities and members of the 2SLGBTQI community.

Should you require any accommodation during the recruitment and selection process please let our Recruitment team know

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants interest in a career at EDC; however only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

Should you require any accommodation during the recruitment and selection process please contact the Recruitment team at.