Operational Analyst

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profile Job Location:

Murfreesboro, TN - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Title

Operational Analyst

Department

Enrollment Technical Services

Salary

$35000 - $42875; commensurate with experience

Job Summary/Basic Function

- Provide clerical support to students parents and the Admissions processing area
- Follow detailed procedures for resolving Axiom errors when moving data from Slate to Banner
- Retrieve transcripts from electronic transcript services and Dynamic Forms and upload and index to applicant records in Slate
- Scan and index paper documents
- Monitor departmental email account
- Acquire proper documentation and submit name change workflows
- Review records for possible duplicates and consolidate into one Slate record and one Banner record using the Slate consolidate process and Banner Workflow
- Review documents submitted for Eligibility Verification for Entitlements Act (EVEA) to ensure compliance and process in Slate
- Monitor outside payments received in Common App and update in Slate
- Process error reports in Banner and/or Slate to ensure accurate data entry
- Document/update process changes as new feature become available or to result in process improvement and efficiencies
- Prepare packets for mailing scholarship award notifications
- Work electronic documents that abort when moving from Slate to BDM
- Provide backup support for the Assistant Director and perform other related tasks and special projects as assigned.

Required Education

High School diploma or High School Equivalency (HSE) required. Bachelors degree preferred.

Required Related Experience

Two (2) years progressively responsible secretarial/clerical/office experience required.

Desirable Related Experience

Prior experience in college or university setting preferred.

Documents Needed to Apply

Cover Letter & Resume Required

MTSU offers a comprehensive benefits package including but not limited to the following:

  • Sick Leave
  • Vacation Leave for Administrative/Classified Staff/12-month Faculty
  • 13 paid University holidays
  • Medical dental vision and life insurance
  • Retirement plans
  • Optional 401K and 403B Deferred Compensation Plans
  • Educational benefits for the employee and their spouse and dependents
Click here for additional information.

MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at or by contacting MTSU Public Safety at .

MTSU is a Tobacco & Drug-Free campus.

This position requires a criminal background check. Therefore you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply:In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation to apply for a position with MTSU please call or email

Application Review Date:October 23 2025


Required Experience:

IC

Job TitleOperational AnalystDepartmentEnrollment Technical ServicesSalary$35000 - $42875; commensurate with experienceJob Summary/Basic Function- Provide clerical support to students parents and the Admissions processing area - Follow detailed procedures for resolving Axiom errors when moving data f...
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Key Skills

  • Computer Science
  • Operational Risk Management
  • Risk Management
  • Six Sigma
  • Continuous Improvement
  • Lean
  • Process Improvement
  • Pricing
  • Customer Support
  • Alteryx
  • Kaizen
  • Project Management Lifecycle

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Find YOUR Blue Large campus. Small town feel. Five-time Princeton Review Top 389 Colleges. Devoted to student success. Nearly 300 majors and concentrations. We are #trueBLUE. Campus Life >Campus Tour > Welcome CUSTOMS students and families! Value Best value in Tennessee Lowest tuition ... View more

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