SandDollar Support Services Associate

Agency

Department

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11000 students from 47 states and 54 foreign nations. We employ over 1400 full-time and 2000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees including doctoral programs. As a member of the Texas A&M University System TAMU-CC benefits from a range of resources increased visibility and influence and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CCs beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern attractive and state-of-the-art classroom buildings and support facilities.

Learn more information here!

PURPOSE

The Support Service Associate is responsible for providing production support to mail and print by managing the incoming and outgoing mail and supporting the graphic quality printing for internal and external clients. The Associate provides general business support to the institutions students faculty and staff. The Associate will assist with the Passport Acceptance Program and Parking programs for TAMU-CC.

RESPONSIBILITIES

Functional Area 1: Operations

Percent Effort: 50%

• Oversee the day-to-day operations of Passport Services.
• Assist when needed with sorting/distributing intercampus mail. Receive scan sort load and deliver mail. Assist with overseeing student package lockers.
• Assist with preparing high-volume mail and operates mail meter equipment.

Functional Area: Administrative

Percent Effort: 30%

• Oversee all documents and mail related to Passport Services.
• Assist with SandDollar ID program when needed.
• Assist with Parking Administration when needed.

Functional Area 3: Support

Percent Effort: 20%

• Monitor stock inventory and place purchase requests for Passport Mail SandDollar Services.
• Assist Delivery Specialist with intercampus mail as needed.
• Other duties as assigned.

QUALIFICATIONS

• High School Diploma or GED.
• Two years of related experience with either Passport Services Mail Services customer service or ID management.
• Intermediate skills in computers and Microsoft Office applications.
• Ability to work under pressure.
• Strong communication skills and ability to work with a team.
• Strong attention to detail and accuracy.
• Ability to work irregular hours outside of normal operating hours.

PREFERRED QUALIFICATIONS

• Experience in sign and label printing fabrication and application.

SALARY: $15.84 Hourly ($32947.20 Approximately Annually)

Per the US Department of State applicants must be US Citizens or US Nationals. Sponsorship is not available for this position.

BENEFITS (rules policies eligibility apply)

From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence the Island University is an engaging and rewarding place to work.

Insurance

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance Accidental D&D Long Term Disability Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Dual Career Partner Program

Work Life Solutions:

• Counseling Work Life Assistance Financial Resources and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8 hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.