Restoration Supervisor
Share
Job Location:
Lafayette, IN - USA
Hourly Salary:
$ 21 - 23
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
THIS IS YOUR OPPORTUNITY TO TRULY MAKE AN IMPACT!
Servpro of Lafayette is hiring a Restoration Supervisor!
Servpro of Lafayette is hiring a Restoration Supervisor!
Servpro of Lafayette is a locally owned and operated full-service disaster restoration company that services Tippecanoe and all surrounding counties. Our mission is to help our community restore their lives and businesses with restoration cleaning and reconstruction services. Servpro has proudly been ranked the #1 restoration company for the past 21 years and received the #1 ranking in the 2024 Best of the Best Franchises by Entrepreneur Magazine. I think its time for you to come and see what all the hype is about.
We are looking for the right candidate that already possesses knowledge and leadership skills that is going to help us grow our restoration division to the next level. Do you love this industry Do you really enjoy helping people recover Do you want to improve your quality of work life If youre ready to work hard get dirty grow professionally and serve your community this is possibly the opportunity for you.
What you can expect from us
We are a team of teams focused on a singular mission. Owners engaged in daily operations. High levels of communication from all departments. Division managers focused on quality and customer -workers focused on learning growing and delivering excellent service. A positive and team focused culture. Honesty transparency and accountability. We are far from perfect we make mistakes just like everybody else and when we do we make it right discuss it learn from it and grow. We expect the same from anyone on our team. We are focused on becoming the most trusted restoration company in North central Indiana.
We are looking for the right candidate that already possesses knowledge and leadership skills that is going to help us grow our restoration division to the next level. Do you love this industry Do you really enjoy helping people recover Do you want to improve your quality of work life If youre ready to work hard get dirty grow professionally and serve your community this is possibly the opportunity for you.
What you can expect from us
We are a team of teams focused on a singular mission. Owners engaged in daily operations. High levels of communication from all departments. Division managers focused on quality and customer -workers focused on learning growing and delivering excellent service. A positive and team focused culture. Honesty transparency and accountability. We are far from perfect we make mistakes just like everybody else and when we do we make it right discuss it learn from it and grow. We expect the same from anyone on our team. We are focused on becoming the most trusted restoration company in North central Indiana.
As the front-line representative of the SERVPRO brand the Restoration Supervisor demonstrates the companys Here to Help commitment to customers and clients. This is done by coordinating monitoring and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Represent yourself and the SERVPRO Brand in a professional manner at all times.
- Facilitate a positive customer experience and ensure customer satisfaction of services tracked with online reviews.
- Communicate clear expectations to Restoration Technicians / general laborers and supervise their activities.
- Coordinate and perform restoration processes according to IICRC guidelines as scheduled and ensure quality control.
- Identify safety hazards communicate and establish control measures to ensure the safety of occupants and workers.
- Follow and oversee safe work practices and adherence to safety and risk management guidelines.
- Document a detailed and accurate job file to support the services provided.
- Manage and control labor and consumable usage on assigned projects.
- Manage assets by protecting and using equipment and materials properly.
- Coach and train Restoration technicians.
- Communicate with Restoration manager and office staff on project progress and issues.
- Perform daily weekly and monthly vehicle maintenance and equipment maintenance as assigned.
- Oversee facility and grounds maintenance as assigned.
- Continue development of Restoration expertise in services cleaning products and equipment.
Position Qualifications
- Valid drivers license
- Clean driving record
- Ability to pass a criminal background check
- Must be available to work 40-60 hours per week nights and weekends as needed.
- Must be available 1-2 weeks per month for rotating on-call schedule for after-hours emergencies.
- High school diploma/GED (Required)
- At least 1 year of restoration experience (required)
- Prior experience in a supervisory role (required)
- One-year experience in construction (preferred)
- IICRC certified (preferred)
- One year experience with Docusketch Xactimate Xactanaylsis (preferred)
Skills/Physical Demands/Competencies
- Comfortable utilizing industry specific technology computers tablets laptops
- Ability to learn to utilize company specific software systems and processes.
- Clear and effective communication (oral verbal and email).
- Ability to lift a minimum of 50 pounds regularly occasionally up to 100 pounds with assistance
- Ability to climb ladders work at ceiling heights work in tight spaces (i.e. crawl spaces attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
Benefits
- Above Average compensation
- Employee discounts
- Paid time off
- Medical Insurance
- 401K Matching
- Professional development
- Career advancement possibilities
- On Call schedule bonus pay
Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Industries LLC or Servpro Franchisor LLC (the Franchisor) in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Compensation: $21.00 - $23.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
