Scheduling Coordinator Family Medicine Clinics

Northwest Specialty Hospital is seeking a detail-oriented customer-service-focused Scheduler to join our Family Medicine Team!

The Scheduling Coordinator is responsible for scheduling appointments for patients managing assigned providers schedules verifying demographic and insurance information for patients and verifying that proper records and documentation are in place for appointments. Maintain accurate records associated with the scheduling and the processing of patient documentation. Provides excellent customer service to callers on a multi-line phone system. Returns voicemails to callers in a timely manner. Projects a professional demeanor and appearance while maintaining the confidentiality of patients coworkers and the Northwest Specialty Hospital as appropriate. This position will require excellent customer service skills and communication skills. Works under stress and in situations that demand patience and tact while providing impeccable service. Other duties as assigned.

Qualifications and Preferred Experience:

• High school diploma required.
• One year of prior clerical experience in a medical setting strongly preferred
• Knowledge of basic computer programs such as Microsoft Office Suite
• Excellent skills in interpersonal communication to ensure the ability to build relationships with physicians or their support staff
• Knowledge of insurer and payer processes
• CPR/BLS or obtained within first ninety days of hire
• Ability to work cooperatively in a team environment required.
• Ability to communicate effectively verbally and in writing required.
• Ability to multi-task prioritize and meet deadlines required.
• Knowledge of CPT ICD-10 codes and medical terminology preferred.
• Demonstrates eligibility for employment in the United States.
• Three years of medical office experience preferred
  
  

About Northwest Specialty Hospital:

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do whats best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds along with a variety of clinics and services throughout Kootenai County that span across multiple specialties.

Northwest Specialty Hospital has earned numerous awards for patient care surgical skill medical care and employee satisfaction. Northwest Specialty Hospital has been recognized as one of theBest Places to Work in the InlandNorthwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits work environment job satisfactionand other factors. We continue to receive this distinguished honor based on our great company culture patient focused approach and robust benefits package!

Some of our amazing perks and benefits offered to employees are:

• Company-sponsored events such as sporting events BBQs and holiday parties
• Comprehensive health care coverage with options for Medical Dental & Vision Insurance
• Tuition reimbursement
• Growth opportunities ongoing education training leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as: weight loss challenge access to a dietitian and discount gym memberships
• Culture that promotes and supports work/life balance

**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.**

Required Experience:

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