Technical Field Engineer
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Job Location:
North Lanarkshire - UK
Monthly Salary:
£ 23 - 26
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Bellshill (On-site)
Type: Permanent Full-time (35 hours/week)
Salary: Up to 26K (depending on experience) Company Vehicle
Are you a hands-on problem solver who thrives on variety and customer interaction At Kick ICT were looking for a Technical Field Engineer to deliver exceptional on-site support across a wide range of IT environments. This is your chance to join one of the UKs fastest-growing IT service providers and develop your technical expertise in a dynamic customer-facing role.
What Youll Be Doing
Attend customer sites to diagnose and resolve hardware software and networking issues
Carry out installations upgrades and repairs for PCs laptops printers and network equipment
Configure and maintain routers switches firewalls and Wi-Fi access points
Work closely with the Service Desk to ensure quick and effective incident resolution
Maintain accurate documentation of site visits and resolutions
Assist with workshop-based repairs and equipment preparation when needed
Identify recurring issues and recommend preventive measures
What Were Looking For
Essential:
Previous experience in technical support or field engineering
Strong troubleshooting skills across Windows desktop and server environments
Experience configuring and supporting network switches firewalls and Wi-Fi
Excellent customer service and communication skills
Full UK driving licence and willingness to travel across Scotland
Ability to work independently and manage time effectively
Desirable (not essential):
IT certifications (CompTIA A Network Microsoft MCP/MCSA)
Experience with Fortigate Firewalls and Unifi Wireless
Knowledge of virtualisation technologies (VMware Hyper-V)
Previous experience in a Managed Service Provider (MSP) environment
Why Kick ICT
Were proud to be one of the few UK Microsoft Partners to hold all six Solutions Partner designations. At Kick our culture is built on collaboration innovation and respect and we invest in our people as much as our technology.
Perks & Benefits
30 days holiday (plus birthday off!)
Private healthcare with 24/7 Digital GP
EV car scheme & cycle to work
Enhanced family leave & childcare discounts
Retail discounts & cashback card
Wellbeing support & discounted gym access
Social events & volunteering opportunities
500 Excellence Award eligibility
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Kick's communication division provides unified communications solutions to SMEs throughout the UK
