Benefits:
Competitive Salary
Commission scheme- on target earnings at 50000.00 per annum.
Starting 29 holidays (including bank holidays) increasing with length of service
Medical refund scheme
Enhanced statutory sick pay
1.5% employer matched Pension scheme
Enhanced Maternity and Paternity benefits
Access to Hubex benefits and discounts platform
Life Assurance x2 basic salary
Employee Assistance Programme
Opportunities for career advancement and professional development
Voluntary flu vaccination voucher
Bike to Work Scheme
Main duties:
Provide superior customer service while identifying and prioritising customer needs
Drive sales of our ancillary products to meet monthly targets using our service bases sales process.
Ensure all customer contact information is up-to-date drivers licence details and other documentation is collected to protect company assets.
Efficiently processing customer transactions to avoid wait times for our clients.
Prepare fleet orders and communicate with other departments such as the garage team and returns department to maximise fleet availability for our clients.
Accurately complete contract documentation with our customers.
Inform our customers of all practical information they will require such as car fuel type road toll information instructions on road side assistance and vehicle return address.
Adhere to all company policies procedures and safety guidelines. Responsible for own health and safety and that of other work colleagues.
Any additional Ad hoc duties as required.
Key skills and attributes required:
Ability to work as part of a team.
Communicate clearly verbally and in writing.
A positive attitude and professional appearance.
Ability to influence others.
Enthusiastic about selling and can respond positively to objections.
Manages time effectively and completes tasks required.
Ability to prioritise and remain organised when working under pressure.
Attention to detail.
Ability to work to procedures and follow instruction.
Why Choose Europcar
We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions and everyone who is part of our team can make a contribution to and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.
**Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **
EMG2
Europcar Mobility Group
Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.
Customers satisfaction is at the heart of the Groups ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.
Required Experience:
Unclear Seniority
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