ReceptionistOffice Administrator

Cypress, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Objective: The Receptionist/Office Administrators role is to oversee multiple tasks related to overall office operations. This individual will coordinate general office functions maintains physical and electronic files supports other departments and may be expected to work closely with each administrator to coordinate office supplies equipment space etc.

Reports to: Primarily - Care Team Manager - Owners

Primary Responsibilities (including but not limited to):

Answer and screen incoming phone calls in a pleasant courteous manner.
Direct calls to the appropriate personnel timely and professionally.
Perform general office functions such as sorting mail data input and file maintenance.
Complete phone assessments with incoming new leads.
Clock in/out caregivers who need assistance clocking in/out. Help maintain Caregiver/client schedule adjust times as needed.
Create and send client welcome packets and prospect information.
Prepare client and caregiver files.
Prepare packets for orientations.
Verify complete caregiver information in the file after hiring.
Input caregiver information into home care software. WellSky
Assist with caregiver reference checks and criminal background checks - Guardian
Input client leads into home care software and email the appropriate material to each.
Ensure all information is filed correctly organized and easily accessible.
Send birthday and anniversary cards to caregivers. Send birthday cards to clients.
Compile Care Plan binders Client Welcome Packets Employment paperwork and other documentation.
Ensure all communication is sent promptly according to policy.
Review clock-in/outsfor any significant change in client status indicate in the caregiver notes section and adequately document the information.

This job description may be modified at any time. Other duties and responsibilities may be assigned.

Qualifications

A Minimum of at least two years of working in an office environment in an organizational setting.
Excellent interpersonal and communication skills with clients and internal staff.
Primary field incoming calls and direct calls to others as requested professionally and efficiently.
Proficient with standard office equipment
Proficient with Microsoft software (MS Word and Excel Adobe) Ability to learn WellSky Relias RingCentral Hireology ChatGBT or other AI resources
Adept at reading writing and interpreting industry-specific documentation policies procedures or manuals.
Team player with a positive attitude and independent solid work ethic.

Required Experience:

Unclear Seniority

Objective: The Receptionist/Office Administrators role is to oversee multiple tasks related to overall office operations. This individual will coordinate general office functions maintains physical and electronic files supports other departments and may be expected to work closely with each administ...

Reports to: Primarily - Care Team Manager - Owners

Primary Responsibilities (including but not limited to):

Answer and screen incoming phone calls in a pleasant courteous manner.
Direct calls to the appropriate personnel timely and professionally.
Perform general office functions such as sorting mail data input and file maintenance.
Complete phone assessments with incoming new leads.
Clock in/out caregivers who need assistance clocking in/out. Help maintain Caregiver/client schedule adjust times as needed.
Create and send client welcome packets and prospect information.
Prepare client and caregiver files.
Prepare packets for orientations.
Verify complete caregiver information in the file after hiring.
Input caregiver information into home care software. WellSky
Assist with caregiver reference checks and criminal background checks - Guardian
Input client leads into home care software and email the appropriate material to each.
Ensure all information is filed correctly organized and easily accessible.
Send birthday and anniversary cards to caregivers. Send birthday cards to clients.
Compile Care Plan binders Client Welcome Packets Employment paperwork and other documentation.
Ensure all communication is sent promptly according to policy.
Review clock-in/outsfor any significant change in client status indicate in the caregiver notes section and adequately document the information.

This job description may be modified at any time. Other duties and responsibilities may be assigned.

Qualifications

A Minimum of at least two years of working in an office environment in an organizational setting.
Excellent interpersonal and communication skills with clients and internal staff.
Primary field incoming calls and direct calls to others as requested professionally and efficiently.
Proficient with standard office equipment
Proficient with Microsoft software (MS Word and Excel Adobe) Ability to learn WellSky Relias RingCentral Hireology ChatGBT or other AI resources
Adept at reading writing and interpreting industry-specific documentation policies procedures or manuals.
Team player with a positive attitude and independent solid work ethic.

Required Experience:

Unclear Seniority

Key Skills

Abinitio
Arabic Speaking
Babysitting
Advocacy
Administration Support
Humming Bird

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