Product UX Writer

Madrid - Spain

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Youll be the voice users hear as they navigate Makes producttranslating powerful technical capabilities into clear human language. Working at the intersection of product design and engineering youll ensure every word in our interface earns its place and helps users achieve their goals with ease.

If youre passionate about the craft of UX writing love solving puzzles through language and want to impact millions of users building the future of automation wed love to hear from you.

What youll do:

Own the UX copy for key features and updates collaborating with product experience and engineering teams to ensure a seamless user journey across the platform.
Translate complex technical concepts into clear simple language that empowers usersfrom beginners to power usersto build and automate with confidence.
Reduce ambiguity in the user interface by providing precise actionable text that helps users quickly understand their options and achieve their goals.
Leverage the power of Make itself to find and implement AI-powered solutions for UX writing challenges.
Collaborate cross-functionally with ProductUX Designers UX Research Product Managers and Engineers to address copy requests improve the interface and advocate for user needs.
Evolve Makes UX Writing Style Guide shaping the products tone of voice and defining standards for writing the highest quality UX copy.
Conduct in UX research projects to deepen your knowledge of our users and their needs implementing these insights to continuously refine UX writing practices.
Design with wordsconsidering how copy affects layout visual hierarchy and the overall aesthetic of the interface.

What youll bring:

Experience & skills:

2 years of UX writing experience for digital products ideally in SaaS or B2B platforms
Experience writing for multiple platforms and audiencesyou adapt your approach for web vs. mobile novice vs. expert users and various user contexts
Technical fluencyyou can grasp complex concepts like APIs integrations and automation logic then make them accessible for users of all skill levels
Deep understanding of user journeys and how to write contextually for different touchpointsonboarding in-product UI error states empty states tooltips and notifications

Mindset & approach:

Curiousyou ask questions dig into user behavior explore edge cases and never stop learning about your users and the product
Flexible and adaptableyou thrive amid changing priorities and can smoothly pivot between multiple projects and stakeholders
People-first mentalityyou naturally empathize with users and consistently advocate for their experience in every decision
Self-directed and independentyou take ownership identify opportunities for improvement and drive initiatives without waiting for assignments
Collaborative spirityou seek feedback openly work transparently across teams and elevate the work of your colleagues
Quality-focusedyou understand that every word matters; the interface needs to look good and read beautifully

Nice to have:

Proficiency in Figma (or similar design tools)youre comfortable working directly in design files understanding how copy and design work together
Experience conducting or participating in user research (usability testing user interviews surveys)
Familiarity with automation platforms integration tools or developer-focused products
Experience with localization and writing for global audiences
Active engagement with the UX writing community through conferences writing groups or thought leadership

What we offer:

RSUs grant in a rapidly growing company raising its value every day
Annual bonus
Multinational team with 42 nationalities creating the future of automation
Learning & Development plan (online language professional courses conference tickets and other trainings) & 2 Company Learning Days per year
3 Company Impact Days per year
Notebook/Macbook and 34 curved monitor
25 days of vacation 4 sick days
10 care days to care for your loved ones
Extra parental vacation (3-6 months)
RSUs grant for a newborn child
Life insurance
Gympass
Meal and transportation tickets medical insurance
Team buildings parties and company events multiple times a year
Flexible working hours home office

Join us on the ride!

#careeratmake