Join a forward-thinking IT organisation where technology data and product come together to drive meaningful change. Were looking for a Senior ServiceNow Developer to help shape and evolve our ServiceNow platformdelivering smart scalable solutions that support our people and our business.
What Youll Do:
Lead the development and enhancement of ServiceNow modules including ITSM ITOM HR CSM and App Engine.
Collaborate with stakeholders to translate business needs into technical solutions.
Drive platform improvements integrations (including Microsoft Teams) and automation initiatives.
Mentor junior developers and contribute to a culture of continuous learning.
Manage the ServiceNow roadmap ensuring optimal use of new features and upgrades.
Troubleshoot complex issues and support incident resolution with minimal disruption.
What Youll Bring:
Strong technical understanding & expertise of ITSM lifecycle ServiceNow architecture and workflow design.
Experience with integrations Azure DevOps and both imperative and declarative programming.
Excellent communication and stakeholder engagement skills.
ServiceNow CSA/CAD and ITIL certifications (beneficial but not essential).
What We Offer:
A people-first culture that values collaboration inclusion and innovation.
Opportunities for professional development certification support and career progression.
A close-knit team environment where your ideas and contributions are valued.
Exposure to cutting-edge technologies including AI automation and machine learning.
A role where you can make a real impacttechnically and culturally.
We welcome applicants from all backgrounds and experiences. If youre passionate about technology and ready to grow in a supportive dynamic environment wed love to hear from you.
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered on the basis of their merit alone. We welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK in the role in question and providing the firm with evidence of that right (as required by the Immigration Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only if and when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case-by-case basis and take a number of relevant factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
Required Experience:
Senior IC
The world’s biggest international organisations rely on us to help them make the right decisions in a fast-changing world. We combine the knowledge, experience and energy of the whole firm to solve our clients’ most complex challenges, wherever and whenever they arise.