Virtual Call Center Agent
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Job Location:
Any - Ethiopia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
Virtual Call Center Agent
were looking for motivated individuals to join our team.
This is an entry-level role that includes comprehensive on-the-job training. A minimum
9-month commitment is required.
Qualifications
- Strong verbal and written communication skills
- Basic computer proficiency
- Fluent in English
- Dependable eager to learn and open to feedback
- Must maintain perfect attendance during the initial training period (approximately 2 weeks)
Technical Setup
Laptop Requirements:
- Windows: 8GB RAM Intel Core i5 (4 cores) or higher 2.0GHz
- Mac: 8GB RAM macOS Catalina or Big Sur (M1 chip supported) 2.0GHz
Audio Equipment:
- Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted)
Internet Connection:
- Wired LTE router using a SIM card and connected by cable
- Wi-Fi or mobile hotspots will not be accepted
Schedule & Compensation
- Full-time: 5 days per week 89 hours daily
- Base pay with potential performance-based incentives
- Participate in two annual company events
Key Responsibilities
- Manage inbound and outbound customer calls
- Handle inquiries and provide appropriate solutions
- Accurately document interactions and follow company scripts
- Maintain professionalism and a distraction-free workspace
Application Instructions
To apply please complete this form: sure to mention where you found this job posting in the designated field on the form
Qualifications :
- Strong verbal and written communication skills
- Basic computer proficiency
- Fluent in English
- Dependable eager to learn and open to feedback
- Must maintain perfect attendance during the initial training period (approximately 2 weeks)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Athletics
- Fitness
- Facilities Management
- Agriculture
- Communication
- Archicad
About Company
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more
