Division of Employment and Rehabilitation Services (DERS)
Workforce Development Administration (WDA)
1800 East Palo Verde Street Yuma Arizona 85365

Salary: $20.0449/ hourly ($41693.39 annually)

Grade: 18

Closing Date: Open until sufficient resumes are received

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and learn more about DES please visit ; or click on the link hereto view Our DES video. Come join the DES Team!

The Department of Economic Security Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

We are seeking an experienced and highly motivated individual to join our team as a Migrant and Seasonal Farmworker Outreach Specialist with the Workforce Development Administration (WDA). This position is responsible for providing a wide range of employment-related services to engage advise prepare and match job seekers with Arizona businesses and enable job seekers to: get a job maintain or strengthen current employment or build a sustainable career. Services are provided through 1:1 or group interactions and will include client-facing virtual/digital or telephonic means. Services provided may be for one or more programs within the Administration and may focus on specialized populations depending on assignment. This position will be required to utilize a business methodology that drives continuous improvement.

Must be willing and able to work in places of client gathering; housing or farm locations; rural remote areas of the state; and working outside of traditional 8-5 work hours.

Essential Duties and Responsibilities include but are not limited to:

Perform outreach and case management functions such as: assessing skills abilities work history employment barriers and career interests retention follow-up; develope employment plans; determine eligibility for services; provide information on the Labor Market In-Demand industries and occupations; and identify and coordinate with formal and informal resources to remove barriers develop skills and achieve certifications.
Use databases to register & refer job seekers; complete and maintain accurate records and reports for performance and reporting requirements in accordance with quality and quantity standards mandated by various laws rules and federal regulations.
Provide customer service and program information to job seekers colleagues and the business community; maintain positive working relationships with local partners community organizations and other agency personnel; resolution of customer issues and complaints; and utilization of veteran priority of service (VPOS) for veteran clients (as applicable).

Knowledge of Labor Market Information and In-demand Industries and Occupations.
Knowledge of social cultural and economic conditions that impact the populations and area(s) served.
Skill in customer service teamwork collaboration and interpersonal communication including de-escalation and conflict resolution.
Skill in written and verbal communication including public speaking presentation and interviewing.
Proficiency in Microsoft Office Google database systems computers and technology-based platforms that interface directly with applicants and job seekers such as Google Meets Zoom and other video conferencing technologies to interview participants elicit information assess skills knowledge ability work history and interest while maintaining client confidentiality.
Ability to learn & apply applicable federal and state laws regulations and procedures to include Department of Labor Department of Economic Security and Department of Administration rules policies and procedures.

The ideal candidate for this position will have:

High school diploma or equivalent.
Two (2) years of public contact or customer service work experience employment counseling or recruitment.
Experience working with farmworkers refugees and veterans; service-connected disabled veteran with other than a dishonorable discharge

Travel will be required forState employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers licensecomplete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neitherrevoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorilyrequired liability insurance (see Arizona Administrative Code (A.A.C.) R.11).
Required to have Spanish/English proficiency; and complete training as specified in 20 CFR 653.107 (7).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Theresa Sumner at (480) 679.2319 or email

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 679.2319 or emailing Requests should be made as early as possible to allow time to arrange the accommodation.