Front Desk Associate Mathnasium

San Francisco, CA - USA

Hourly Salary: $ 18 - 24

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Replies within 24 hours

Benefits:

401(k)
Flexible schedule
Opportunity for advancement

Position Overview

The Front Desk Associate serves as the first point of contact for families at Mathnasium. This role is responsible for creating a welcoming and organized environment while managing administrative and customer service tasks that keep the center running smoothly. The associate supports scheduling communication and front desk operations allowing instructors and directors to focus on instruction and parent engagement.

Key Responsibilities

Customer Service & Communication

Greet students and families warmly as they arrive and depart.
Answer phone calls emails and text messages promptly and professionally.
Assist with scheduling rescheduling and cancellations.
Provide information about Mathnasium programs to walk-ins and inquiries.

Administrative Duties

Manage student check-in and check-out at the front desk.
Maintain accurate attendance and scheduling records in Radius (or similar CRM).
Process payments and assist families with billing questions.
Support completion of enrollment paperwork and digital forms.
Keep the reception area neat organized and welcoming.

Operational Support

Assist the Center Director with lead follow-ups and parent reminders.
Organize and restock materials for instructors (binders worksheets manipulatives).
Track supplies and alert leadership when reordering is needed.
Support coordination of local events such as Math Nights and community fairs.

Skills & Qualifications

Friendly approachable personality with excellent communication skills.
Strong organizational abilities and attention to detail.
Comfortable handling multiple tasks in a fast-paced environment.
Experience in customer service front desk or office administration preferred.
Basic math comfort a plus (not required).

Schedule & Compensation

Part-time: 1525 hours per week primarily during afternoons evenings and some weekends.
Compensation: $18$24/hour depending on experience and location

Compensation: $18.00 - $24.00 per hour

Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing LLC (Mathnasium). Franchisees are independent business people and not employed by Mathnasium. Thus each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center the franchisee will be your employer not Mathnasium.

Required Experience:

Replies within 24 hoursBenefits:401(k)Flexible scheduleOpportunity for advancementPosition OverviewThe Front Desk Associate serves as the first point of contact for families at Mathnasium. This role is responsible for creating a welcoming and organized environment while managing administrative and c...