Internal Communications Director – Intranet and Workflow Product Owner

Internal Communications is a centerpiece of employee experience linking colleagues to business strategy resources and each other. Internal Communications is seeking a Product Owner for the Intranet Content Management System (Adobe Experience Manager) and our workflow tool (Workfront).

This role will drive platform strategy and the roadmap for the Firmwide intranet. This high-impact role involves stakeholder engagement platform updates (including personalization and refresh efforts) senior leadership presentations and testing new AEM releases. The Director will also drive strategy and roadmap for Workfront to streamline workflows and improve governance. The Product Owner will work closely with colleagues in Corporate Communications Marketing Technology Corporate Services Investment Management and Human Resources as well as business unit clients and senior management. The Intranet platform includes integrations with Firmwide Directory Firmwide GenAI Search and Social Collaboration platforms.

In the Corporate Communications department we cultivate and protect the Firms powerful global brand and reputation leveraging our resources across media relations internal communications philanthropy and digital strategy to ensure we present the Firm consistently in all that we do.

Since 1935 Morgan Stanley is known as a global leader in financial services always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What youll do in the role:

Platform Strategy & Roadmap
Define and prioritize the platform strategy product roadmap and release planning.
Gather organize and assimilate internal and external feedback to identify and prioritize product gaps enhancements and new features
Collaborate with UI/UX team to develop information/interaction architecture user flows wireframes and visual design comps
Set the roadmap for AEM enhancements and integrations with Firmwide Directory GenAI Search and Social Collaboration platforms.
Drive workflow strategy and use case implementation roadmap for Workfront.
Collaborate with the Program Management Office to organize and plan product releases.

Requirements and Agile Delivery
Develop and communicate business requirements and user stories aligned with product goals.
Assist with defining critical user journeys use cases workflows and business processes.
Support the prioritized product backlog: identify groom and validate epics and user stories for agile sprints.
Participate in daily standups backlog refinement and sprint planning ceremonies to communicate requirements and represent the business
Prepare presentations user demos and status updates

Daily Operations and Issue Management
Provide training and technical support to key stakeholders for AEM and Workfront.
Create templates and landing pages for internal clients
Own production issues reported by support which includes tracking prioritizing communication and overseeing prompt resolution.
Track KPIs and product/program adoption and usage metrics - evangelize for adoption
Establish best practices and governance protocols for new content platforms and develop process to review existing platforms before migration to achieve consistent content management capabilities user experience brand and search across the intranet.

Communications & Engagement
Prepare presentations user demos and status updates for stakeholders and senior management.
Provide strategic communications planning and execution support for internal engagement across the firm.
Support Internal Communications with high-profile communications campaigns

What youll bring to the role:

6-8 years of experience as a software or digital product manager project manager product owner or business analyst preferably within an agile/scrum development environment.
Proven experience using Adobe Experience Manager (AEM) and Adobe Workfront.
Proficient in defining analyzing documenting and communicating product and software requirements in an agile setting.
Strong understanding of web and mobile technologies.
Demonstrated ability to manage multiple projects and initiatives concurrently under tight deadlines.
Experience in the finance industry and/or corporate communications.
Track record of delivering innovative fintech digital products solutions or applications.
Knowledge of UX and/or graphic design analytics and internal digital platform management. Ability to work independently and collaboratively in a fast-paced environment.
Strong written and verbal communication skills with the ability to influence diverse business and technical stakeholders.
Analytical and data-driven mindset; skilled at using data to measure performance identify opportunities and inform decisions.
Keen intellect with the ability to synthesize complex information into clear actionable product requirements.
Enthusiastic about collaborative execution and cross-functional teamwork

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Expected base pay rates for the role will be between 90000 and 155000 per year at the commencement of employment. However base pay if hired will be determined on an individualized basis and is only part of the total compensation package which depending on the position may also include commission earnings incentive compensation discretionary bonuses other short and long-term incentive packages and other Morgan Stanley sponsored benefit programs.

Morgan Stanleys goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex sex stereotype gender gender identity or expression transgender sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy veteran or military service status genetic information or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).