Assistant Outlets Manager
Primarily responsible for planning short and long term and the dayto-day operations of the outlet including payroll scheduling achievement of sales targets costs controls and the training development and performance coaching of colleagues. We are looking for a person whose desire is to provide exceptional customer service in a the All-Day dining restaurant Lobby Bar and In Room Dining and lead colleagues to a common goal for the guest colleague owner and brand awareness.
What is in it for you:
- Competitive Salary
- Paid Time Off
- Medical Dental and Vision Insurance 401K
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Rate of Pay: $45000-$65000 per annum
RESPONSIBILITIES:
- Ensure smooth operation of the outlets
- Supervises Restaurant colleagues including the sales and costs of the day to day operation
- Ensures that service standards are in place in accordance with Fairmont Hotels and Resorts Food and Beverage standards manual
- Establishes and maintains effective employee relations watches proper staffing levels and labor productivity
- Controls stock for daily use in Restaurant to ensure service levels are met
- To contribute and focus on the daily growth of the operation through awareness and understanding of VOG LQA and Employment Engagement Survey
- Ensure the delivery of excellent service by maintaining high colleague morale and team spirit and following the Service Essentials
- Motivate lead coach and monitor the performance levels of all team members
- Participate in the training and coaching of new and existing team members
- Act as a liaison between the Kitchen Lobby Lounge and the floor
- Actively participate in hotels environmental program
- To be Health & Safety conscious and actively involved in maintaining a safe work environment
- Assists in the development and implementation of Food & Beverage promotions
- To complete assigned projects as side duties as required
Qualifications :
- Previous supervisory experience in a hotel restaurant.
- Passion for guest service.
- Proven leadership skills which include coaching and training abilities and strong motivational skills.
- Problem solving & decision making skills.
- Excellent interpersonal & communication skills team player attitude.
- Analytical and detail-oriented.
- Product knowledge including a thorough working knowledge of culinary wines and other beverages.
- Versatility flexibility and stress management skills.
- Degree/Diploma in Hotel or F&B Management an asset.
- Computer skills (Excel MS Office software and Micros preferred)
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Assistant Outlets ManagerPrimarily responsible for planning short and long term and the dayto-day operations of the outlet including payroll scheduling achievement of sales targets costs controls and the training development and performance coaching of colleagues. We are looking for a person whose d...
Assistant Outlets Manager
Primarily responsible for planning short and long term and the dayto-day operations of the outlet including payroll scheduling achievement of sales targets costs controls and the training development and performance coaching of colleagues. We are looking for a person whose desire is to provide exceptional customer service in a the All-Day dining restaurant Lobby Bar and In Room Dining and lead colleagues to a common goal for the guest colleague owner and brand awareness.
What is in it for you:
- Competitive Salary
- Paid Time Off
- Medical Dental and Vision Insurance 401K
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Rate of Pay: $45000-$65000 per annum
RESPONSIBILITIES:
- Ensure smooth operation of the outlets
- Supervises Restaurant colleagues including the sales and costs of the day to day operation
- Ensures that service standards are in place in accordance with Fairmont Hotels and Resorts Food and Beverage standards manual
- Establishes and maintains effective employee relations watches proper staffing levels and labor productivity
- Controls stock for daily use in Restaurant to ensure service levels are met
- To contribute and focus on the daily growth of the operation through awareness and understanding of VOG LQA and Employment Engagement Survey
- Ensure the delivery of excellent service by maintaining high colleague morale and team spirit and following the Service Essentials
- Motivate lead coach and monitor the performance levels of all team members
- Participate in the training and coaching of new and existing team members
- Act as a liaison between the Kitchen Lobby Lounge and the floor
- Actively participate in hotels environmental program
- To be Health & Safety conscious and actively involved in maintaining a safe work environment
- Assists in the development and implementation of Food & Beverage promotions
- To complete assigned projects as side duties as required
Qualifications :
- Previous supervisory experience in a hotel restaurant.
- Passion for guest service.
- Proven leadership skills which include coaching and training abilities and strong motivational skills.
- Problem solving & decision making skills.
- Excellent interpersonal & communication skills team player attitude.
- Analytical and detail-oriented.
- Product knowledge including a thorough working knowledge of culinary wines and other beverages.
- Versatility flexibility and stress management skills.
- Degree/Diploma in Hotel or F&B Management an asset.
- Computer skills (Excel MS Office software and Micros preferred)
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
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