Salesforce Agentforce + Lightning Senior Associate

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients analysing their needs implementing software solutions and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

  • Respond effectively to the diverse perspectives needs and feelings of others.
  • Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
  • Use critical thinking to break down complex concepts.
  • Understand the broader objectives of your project or role and how your work fits into the overall strategy.
  • Develop a deeper understanding of the business context and how it is changing.
  • Use reflection to develop self awareness enhance strengths and address development areas.
  • Interpret data to inform insights and recommendations.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

We are looking for an experienced Senior Salesforce Developer with deep expertise in LWC Apex web services integrations and core Salesforce platform this role you will lead technical design and development of scalable solutions build advanced Lightning Web Components develop robust backend logic and implement secure integrations. You will also enhance case-management workflows and improve agent experiences through targeted use of AgentForce Apex AI and the broader Salesforce ecosystem.

Required Skills :

  • Develop high-quality Lightning Web Components (LWC) for internal apps and Experience Cloud/Community portals using modern JS and reusable component patterns.
  • Build responsive scalable UIs integrated with Apex controllers LDS wire adapters and platform events.
  • Implement community-specific features such as guest user access rules sharing models navigation menus and branded pages.
  • Write robust Apex classes triggers batch jobs and asynchronous processes supporting complex business logic.
  • Design and implement secure REST/SOAP APIs callouts and integrations with external systems.
  • Optimize data access and performance using SOQL/SOSL best practices and governor-limitaware design.
  • Apply Salesforce DX Git and CI/CD pipelines for version control automated deployments and release management.
  • Build reusable frameworks and utilities to streamline LWCApex communication across internal apps and community portals.
  • Create high-coverage Apex test classes and Jest tests for LWCs to ensure reliability and maintainability.
  • Perform end-to-end system testing create realistic test datasets and support QA during production releases.
  • Configure and extend Experience Cloud settings (profiles roles page access login flows) aligned with security best practices.
  • Customize necessary Agentforce actions (case creation escalation assignment) when relevant while prioritizing core platform development.
  • Collaborate with product owners and analysts to refine requirements enhance UI/UX and continuously improve platform workflows.

Additional Skills

Experience crafting dynamic AgentForce workflows and AI-driven decision models (Einstein Prediction Builder or similar).

Responsible for evaluation testing and successful implementation of modifications and upgrades in Salesforce

Define develop and follow best practices in salesforce

  • Education & certifications
    • Bachelors degree (or equivalent experience).
    • Salesforce credentialsAdministrator Advanced Administrator Service Cloud Consultant Sales Cloud Consultantare a plus.
  • Soft skills
    • A problem-solvers attitude and enthusiasm for tackling complex technical challenges.

Travel Requirements

Not Specified

Job Posting End Date


Required Experience:

Senior IC

Industry/SectorNot ApplicableSpecialismSalesforceManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals a...
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Key Skills

  • Business Development
  • Organizational Management
  • GAAP
  • Accounting
  • Analysis Skills
  • Meeting Facilitation
  • Microsoft Powerpoint
  • Investment Banking
  • Microsoft Excel
  • Private equity
  • Financial Modeling
  • Writing Skills

About Company

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At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more

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