Front Office Representative

Healthcare Outcomes Performance Company

Job Location:

Naples, FL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Naples Location. Schedule Monday to Friday 7:45am to 4:45pm.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Greet visitors and patients upon their arrival
Check patients in/out
Establish and maintain demographics and insurance information
Verify insurance eligibility
Verify receipt of primary care physician referral for HMO plans
Complete system documentation as it pertains to meaningful use
Collect payments and co-payments for all services
Follow end of day deposit processes
Schedule mutually acceptable appointment times for patients and physicians
Schedule ancillary testing appointments both internal and external
Notify appropriate department of ancillary testing in order for them to obtain necessary authorizations
Check upcoming schedules to insure that all appointments have authorizations referrals and outstanding payment amounts
Complete all tasks and orders in a timely manner
Scan internal documents accurately into patients medical record
Track supplies including business cards and forms; inform administration when orders need to be placed
Sign for and disburse incoming imaging equipment and supplies
Demonstrate courteous and helpfulness toward patients and their families
Display flexibility in work schedule dependent on clinic needs
Other duties as assigned
Maintains strictest confidentiality in accordance with HIPAA compliance
Travel between Naples and Estero required

QUALIFICATIONS

Education: High school diploma or equivalent

Certification/Licensure: Not required

Skills:

Medical Terminology
Basic typing and keyboarding skills
Strong organizational and interpersonal sills
Experience with customer service
Familiarity with computers and other office equipment
Ability to maintain confidentiality of sensitive information
Ability to prioritize responsibilities
Must be able to act calmly and effectively in busy or stressful situations
Knowledge of insurance plans and procedures
Requires adherence to all policies and procedures including standards for safety attendance punctuality and personal appearance.
Must be able to establish and maintain effective working relationships with managers and peers.

Physical Requirements:

Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending reaching and repetitive hand movements standing walking squatting and sitting.

Required Experience:

Unclear Seniority

Naples Location. Schedule Monday to Friday 7:45am to 4:45pm.ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:Greet visitors and patients upon their arrivalCheck patients in/outEstablish and maintain demographics and insurance informationVerify insurance eligibilityVerify receipt of primary care ph...