Operations Manager Housekeeping Services
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Job Location:
Kansas City, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Title
Position Summary / Career Interest:
The Operations Manager Housekeeping Services is responsible for providing leadership direction and management oversight of the housekeeping process for an assigned area location housekeeping function (i.e. discharge). Leads the staffing and scheduling process to ensure appropriate coverage to maintain a clean and safe environment. Ensures compliance with all applicable laws and regulatory standards to provide an optimal environment for patient care safety and service. Manages the day to day operations and ensures a consistently high level of cleanliness and aesthetics to patients staff and visitors.Responsibilities and Essential Job Functions
- Must be able to perform the professional clinical and or technical competencies of the assigned unit or department.
- Manages the day to day housekeeping services (area/room cleaning floor cleaning trash removal pest control sharps removal etc.) for an area location or housekeeping function as assigned. Responsible for implementing ongoing training and development of employees to maintain the highest quality patient staff and visitor satisfaction.
- Ensure consistent compliance with standards for sanitation and infection control regulated medical waste is handled packaged stored and disposed of in accordance with federal and state regulations and all appropriate documentation is maintained.
- Manages the hiring onboarding and supervision of the housekeeping staff through the coaching mentoring training and performance management of direct and indirect staff. Provides leadership to build and sustain a workplace culture consistent with the mission and values of Hospitality Services and the health system.
- Completes and posts work schedules for staff to ensure adequate coverage to meet operational needs. Manages Kronos signoffs on all timecards.
- Responsible for all cost controls (supplies equipment labor) related to housekeeping operations for assigned area location or function.
- Implements plans to accomplish service growth objects patient experience and customer service initiatives. Manages daily housekeeping and custodial operations in assigned area location or function to achieve these.
- Evaluate and ensure safe work practices; perform regular inspections of assigned patient public and private areas to ensure compliance with quality assurance safety and Joint Commission guidelines.
- Partner with key clinical and non-clinical management staff to ensure a clean safe and comfortable environment.
- Assist with the implementation of plans/projects to improve operational efficiency and effectiveness. Recommend improvements as related to paint repairs furnishings and refurbishing and relocation of equipment.
- Monitor supply inventory and equipment for proper operation. Recommend new or replacement supplies and equipment. Assist in researching vendors and contractors for suitable and economical sources of materials supplies and services.
- Respond to customer questions and escalations and provide appropriate service recovery as necessary.
- Must be able to perform the professional clinical and or technical competencies of the assigned unit or department.
- These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
- Bachelors Degree in Business Engineering Healthcare or a related field of study from an accredited college or university OR 4 years of experience.
- 3 or more years of experience in a supervisory or lead role.
- Experience with regulatory requirements for sanitation and infection control.
Preferred Education and Experience
- 5 or more years of experience in housekeeping/environmental services.
- 2 or more years of experience in a healthcare setting.
Preferred Licensure and Certification
- Certified Health Care Environmental Services Professional (CHESP) Certification
Required Language Skills
- English - Ability to read write speak and understand English.
Knowledge Requirements
- Basic computer skills (MS Office) required.
Time Type:
Full timeJob Requisition ID:
R-47340We are an equal employment opportunity employer without regard to a persons race color religion sex (including pregnancy gender identity and sexual orientation) national origin ancestry age (40 or older) disability veteran status or genetic information.
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Required Experience:
Manager
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
The University of Kansas Health System in Kansas City is a world-class academic medical center and destination for complex care and diagnosis. We offer more options for patients with serious conditions because of our expertise and leadership in medical research and education.
