Senior Technical Publication Analyst

Victoria B.C. Ottawa ON. Halifax N.S. (CAN.) - Hybrid

Thales Canada is seeking a highly motivated and detail-oriented Senior Technical Publications & Reporting Analyst to join the Technical Documentation Team within the Integrated Logistics Support (ILS) organization. This role combines expertise in technical documentation with responsibility for creating and maintaining reporting metrics that provide leadership with clear data-driven visibility of team progress and Technical Data Package (TDP) accuracy.

The successful candidate will be a resourceful problem-solver who takes initiative learns independently and applies practical solutions. Whether interpreting technical manuals developing dashboards or adopting new tools this individual will thrive on figuring things out and delivering results that support both the team and the wider program. The candidate will also be highly organized with the proven ability to manage and maintain progress across multiple and sometimes conflicting priorities.

As part of the Technical Documentation Team within the Integrated Logistics Support (ILS) organization the Senior Technical Publications & Reporting Analyst will contribute to both the development and maintenance of technical publications and the reporting of team progress and performance. Responsibilities include:

• Providing subject-matter expertise in technical data and documentation ensuring accuracy consistency and compliance with National Defense and customer requirements. Acting as a technical leader mentoring peers sharing best practices and supporting the direction set by management and organizational leadership.
• Leading the development and maintenance of technical publications and data packages including CFTOs EFT drawings diagrams spares lists and bills of materials (BOMs). Maintaining and revising existing CFTOs incorporating updates from OEM manuals specifications and preventive maintenance routines.
• Authoring editing and formatting technical documentation to a high standard of grammar clarity consistency and style. Performing editorial reviews to ensure accuracy consistent terminology and compliance with editorial formatting and corporate style standards.
• Collaborating with LCMMs engineers designers procurement and configuration management to ensure documentation reflects the latest approved system/equipment configuration. Providing oversight of Technical Data Packages (TDPs) ensuring alignment with engineering changes logistics support activities and quality standards.
• Creating updating and maintaining TDP and team progress reporting metrics using PowerBI Excel and other analytical tools delivering accurate and timely reports to stakeholders and leadership. Tracking analyzing and reporting on team deliverables progress and performance ensuring transparency and supporting informed decision-making at project and management levels.
• Developing and automating reports and dashboards to improve visibility of TDP status document change requests review cycles and quality assurance results. Supporting configuration control by analyzing Document Change Requests (DCRs) preparing Change Packages and ensuring revisions are properly tracked reviewed and implemented. Conducting thorough research and cross-referencing to confirm documentation accuracy and completeness.
• Co-ordinating verification and validation of CFTO updates and associated technical data packages. Ensuring preventive maintenance routines in LSARs remain aligned with current technical publications. Managing indexing cataloguing and control of documentation in alignment with the National Defense Index of Documentation (NDID) and Equipment Registration processes.
• Designing Visio workflows and contributing to process automation and workflow improvements to enhance efficiency across documentation and reporting activities.

• Diploma or degree from a recognized college/university in a relevant technical field (mechanical electrical electronic naval architecture computer science or equivalent).
• Minimum 4 years of demonstrated experience maintaining or revising technical documentation such as CFTOs OEM manuals equipment specifications or preventive maintenance documentation.
• Direct experience with configuration management principles tools and processes including change control revision tracking and version management.
• Proven editorial grammar proofreading and editing skills with the ability to produce polished high-quality documentation.
• Demonstrated ability to learn independently troubleshoot issues and find solutions using manuals technical guides and online resources.
• Proven ability to manage multiple priorities and co-ordinate across departments.

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!

• Completion of a Technical Writer Ontario College Graduate Certificate program (or equivalent).
• Experience with configuration management software or PLM tools (e.g. Windchill or equivalent).
• Working knowledge of S1000D specification IETM formats and AG-006 standards.
• Experience with Canadian Forces Technical Orders (CFTOs) and adaptation of OEM publications to government standards.
• Familiarity with the National Defence Index of Documentation and equipment registration processes.
• Experience in desktop publishing and graphics production tools (Adobe Suite or equivalent).
• Exposure to Logistics Support Analysis Record (LSAR) tools.
• Experience with computer programming/scripting especially XML for structured authoring.
• Familiarity with S1000D specifications and related business rules.
• Proficiency with technical authoring software such as MadCap Flare Adobe FrameMaker or equivalent tools.
• Hands-on experience with Confluence and Jira for project tracking documentation and collaborative workflows.

Special Position Requirements

• Schedule: 40 hours per week.
• Physical Environment: Hybrid position which is a mix of working from home and onsite (in office at customer site or on-board ships alongside in harbour).
• Travel: Occasional domestic travel maybe required in support of the ships.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:
• Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.
• Company paid holidays vacation days and paid sick leave.
• Voluntary Life AD&D Critical Illness Long-Term Disability.
• Employee Discounts on home auto and gym membership.

Why Join Us

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The reference Total Target Compensation(TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:

Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.

Company paid holidays vacation days and paid sick leave.

Voluntary Life AD&D Critical Illness Long-Term Disability.

Employee Discounts on home auto and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.